Alex Mulei Mwongela
ICT Consultant
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
2
2
years of professional experience
18
18
years of post-secondary education
Work History
Internship Student
Kenyatta University, IT department
Nairobi
01.2021 - 04.2021
- Provided clerical support, addressing routine and special requirements.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Produced high-quality communications for internal and external use.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Analyzed problems and worked with teams to develop solutions.
- Assisted with projects by applying strong analytical skills and studies.
- Collaborated with team to optimize workflow and achieve objectives.
Sales Representative
Magnoy Communications
Nairobi
02.2016 - 06.2017
- Developed and delivered engaging sales presentations to convey product benefits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Trained and mentored new sales representatives.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Education
Kenya Certificate of Secondary -
Katheka-kai Secondary School
01.2012 - 12.2015
Bachelor Of Science - Information Technology
Jomo Kenyatta University Of Angriculture And Technology
09.2017 - 09.2022
Kenya Certificate of Primary Education -
Kitanga Primary School
Machakos County, Kenya 01.2003 - 12.2011
Skills
Software Tools
Timeline
Internship Student
Kenyatta University, IT department
01.2021 - 04.2021
Bachelor Of Science - Information Technology
Jomo Kenyatta University Of Angriculture And Technology
09.2017 - 09.2022
Sales Representative
Magnoy Communications
02.2016 - 06.2017
Kenya Certificate of Secondary -
Katheka-kai Secondary School
01.2012 - 12.2015
Kenya Certificate of Primary Education -
Kitanga Primary School
01.2003 - 12.2011