Summary
Overview
Work History
Education
Skills
Timeline
Generic
ALEXEI MUSTAFA ULUCAOĞLU

ALEXEI MUSTAFA ULUCAOĞLU

İstanbul

Summary

I am a final-year student at Koç University, currently seeking a part-time job's want to have some experience working in a bank because of my enjoyment in finance. I have a strong background in customer services. I have worked as a cashier at a gas station and as a call agent for the Canadian Visa Center, where I provided visa consultations to applicants who spoke Russian, Romanian or English. Additionally, from the age of 14, I had the chance to gain valuable experience in running a medium scale business such as my father's gas station. I have done all kinds of financial and accounting work. I have developed the ability to supervise employers and also I am capable of managing workers' schedules to ensure smooth operations.

Overview

1
1
year of professional experience

Work History

Call Agent

Canadian Embassy
06.2024 - 11.2024
  • Built strong customer relationships with empathetic communication and active listening skills.
  • Managed time effectively between inbound calls and follow-up tasks, ensuring all responsibilities were addressed daily.
  • Maintained high call quality standards by adhering to company guidelines and protocols.
  • Delivered prompt assistance to customers via email and chat support channels when needed, expanding avenues for resolution.

Cashier

Gas Station
11.2023 - 02.2024

Education

Bachelor of Arts - Business Administration

KOC UNIVERSITY
Istanbul, Turkey Rumelifeneri Yolu Sarıyer ,34450
04.2001 -

Associate of Science -

AYDIN LİSESİ
AYDIN EFELER
04.2001 -

Skills

I am fluent in 4 languages :Russian, Romanian, English and Turkish

Timeline

Call Agent

Canadian Embassy
06.2024 - 11.2024

Cashier

Gas Station
11.2023 - 02.2024

Bachelor of Arts - Business Administration

KOC UNIVERSITY
04.2001 -

Associate of Science -

AYDIN LİSESİ
04.2001 -
ALEXEI MUSTAFA ULUCAOĞLU