ALEXANDRU BORDEI
CABIN CREW
CAMPULUNG
Summary
I ve been working in customer service for over 10 years, last 6 in aviation so I can bring a wealth of experience and knowledge in customer service and sales practices to the job. I also have strong teamwork skills, having worked with several teams throughout my career and working as a team leader for nearly two years. I believe that working in your company would give me the opportunity to refine my skills, learn from experienced professionals, and contribute to delivering exceptional experiences to customers. I am excited about the possibility of being part of a team that consistently strives for excellence.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Cabin Crew Member
CORENDON EUROPE
04.2025 - Current
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
- Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.
Cabin Crew Member
SMARTLYNX AIRLINES
11.2024 - 12.2025
- Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Optimized passenger experience by proactively identifying potential issues and offering solutions to enhance comfort and satisfaction.
Cabin Crew Supervisor
RYANAIR
11.2019 - 11.2023
- Working as cabin crew is such an exciting and dynamic job! As cabin crew, you play a crucial role in ensuring the safety, security, and comfort of passengers during flights.
- In the last year and half i was a Cabin Supervisor, it was a vital link between the cabin crew team and the management, overseeing the smooth operation of flights and ensuring impeccable service delivery to passengers. My tenure in this role underscored his aptitude for problem-solving, decision-making, and maintaining a harmonious working environment even in high-pressure situations.
Cabin Crew
OLYMPUS AIRWAYS
03.2018 - 09.2019
- Working as cabin crew requires a combination of excellent customer service skills, attention to detail, adaptability, and the ability to remain calm under pressure. It's a challenging yet rewarding career that allows you to travel, meet new people, and experience different cultures.
Bartender
JACKSON GASTRO CAFE BAR
08.2017 - 03.2018
- Providing excellent customer service is key to being a successful bartender. This includes greeting customers warmly, taking drink orders efficiently, and engaging in friendly conversation to create a welcoming atmosphere.
Bartender
SERGIANA GROUP
01.2015 - 07.2017
- Bartenders often need to juggle multiple tasks at once, such as preparing drinks, serving customers, handling cash transactions, and keeping the bar area clean and organized. The ability to prioritize tasks and work efficiently is crucial in a fast-paced bar environment helped me to evolve as a person.
Education
High School Diploma -
Liceul National Cu Program De Atletism
01.2010
Skills
Safety awareness
Passenger assistance
Customer assistance
Cultural sensitivity
Grooming and personal hygiene
Complaint handling
Emergency procedures
Reliability and punctuality
Employee interaction
Security measures
Discretion and confidentiality
Administrative tasks
References
Rocio, Eirin, Cabin Crew Instructor, Roxieeirin@gmail.com, 00491788751846, My journey through the aviation industry began in 2018, marking the commencement of an exhilarating career path that has taken flight across two distinct companies. With a foundation in customer service honed through previous roles, including a multifaceted stint as a bartender, which helped me to transit to aviation more easy. My ability to engage with people from diverse backgrounds, anticipate their needs, and deliver exceptional service has undoubtedly contributed to my success in this fast-paced industry.
Timeline
Cabin Crew Member
CORENDON EUROPE
04.2025 - Current
Cabin Crew Member
SMARTLYNX AIRLINES
11.2024 - 12.2025
Cabin Crew Supervisor
RYANAIR
11.2019 - 11.2023
Cabin Crew
OLYMPUS AIRWAYS
03.2018 - 09.2019
Bartender
JACKSON GASTRO CAFE BAR
08.2017 - 03.2018
Bartender
SERGIANA GROUP
01.2015 - 07.2017
High School Diploma -
Liceul National Cu Program De Atletism