Aisha Tolebay
General Manager
Istanbul
Summary
Accomplished General Manager at Viola Group with expertise in operations management and logistics. Enhanced operational efficiency by optimizing labor costs and streamlining export processes. Proven leader in fostering stakeholder relationships and driving market expansion. Skilled in problem-solving and team leadership, achieving a 20% increase in market share through strategic initiatives.
Results-oriented business leader with more than 3 years of experience in day-to-day business operations management. Effective liaison to key clients, accounts and external business stakeholders. Leverage trends across industries and markets to derive solutions and approaches focused on creating value for customers and profitability for company. Streamlines processes for efficiency and productivity. Well-versed in applying multi-faceted approach to managing safety, operations and productivity across multiple business lines. Merger and acquisitions specialist adept in creating seamless integration of new operations and businesses.
Overview
11
11
years of professional experience
5
5
Languages
Work History
General Manager of Operations and Export
Viola Group
03.2023 - 02.2025
- Developed and maintained operational schedules, coordinating resources to meet production targets and optimize labor costs.
- Monitored key performance indicators, identifying areas for enhancement and providing actionable insights to drive operational efficiency.
- Established standard operating procedures that enhanced employee performance.
- Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
- Managed end-to-end export processes, ensuring compliance with international trade regulations and documentation requirements.
- Coordinated logistics and shipping arrangements, optimizing freight costs while maintaining delivery timelines for key clients.
- Established relationships with customs brokers and freight forwarders to streamline operations and resolve issues efficiently.
- Conducted market research to identify new business opportunities and assess competitive landscapes, informing strategic decisions.
Operations Manager
MyWay Cosmetics
03.2022 - 02.2023
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols across multiple departments.
- Implemented process improvements that streamlined inventory management, reducing excess stock and minimizing waste.
- Developed and maintained operational schedules, coordinating resources to meet production targets and optimize labor costs.
- Evaluated vendor performance regularly, negotiating contracts that aligned with budgetary constraints while ensuring quality standards.
- Led safety audits and compliance checks, fostering a culture of accountability and awareness among team members regarding workplace safety practices.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established standard operating procedures that enhanced employee performance.
Sales and Marketing Manager
Octamed Health LTD
09.2021 - 03.2022
- Developed and implemented targeted marketing strategies that increased brand awareness and customer engagement through digital channels.
- Analyzed market trends and competitor activities to inform product positioning and promotional tactics, enhancing market share within the industry.
- Reduced operational costs through streamlined workflows, smart budgeting practices, and efficient resource allocation.
- Participated in trade shows and industry events to network and promote products.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales and Marketing Representative
Master Maya
05.2021 - 09.2021
- Developed and executed targeted marketing campaigns utilizing social media platforms and email marketing tools to enhance brand visibility and drive customer engagement.
- Cultivated relationships with clients through regular follow-ups and personalized communication, resulting in increased customer loyalty and repeat business.
- Collaborated with sales team to identify market trends and customer needs, which informed product recommendations and improved sales strategies.
PR Manager and Sales
Yenimedya Haberler.com
10.2019 - 04.2021
- Developed and implemented strategic public relations campaigns that enhanced brand visibility and strengthened stakeholder relationships.
- Managed media relations by crafting press releases, coordinating interviews, and maintaining a comprehensive media contact database.
- Led crisis communication efforts, providing timely information and responses to mitigate potential reputation damage during challenging situations.
- Conducted regular market research to identify trends and insights that informed PR strategies and messaging approaches.
Export Manager and Ecommerce
Arnas Agro
10.2019 - 04.2021
- Developed and implemented export strategies to enhance international market penetration and streamline logistics processes.
- Managed relationships with freight forwarders, ensuring timely delivery of goods while negotiating favorable shipping rates.
- Prepared and reviewed export documentation, including commercial invoices, packing lists, and certificates of origin to ensure compliance with regulations.
- Coordinated with production and sales teams to align inventory levels with export demand, optimizing supply chain efficiency.
Electrical Engineer Intern
Zharts Sn
06.2019 - 10.2019
- Designed and tested electrical circuits for various projects, ensuring compliance with industry standards and safety regulations.
- Assisted in the development of project specifications and requirements by collaborating with senior engineers and project managers.
- Conducted troubleshooting and maintenance on electrical systems, utilizing diagnostic tools to identify issues and implement solutions efficiently.
- Prepared technical documentation, including reports and schematics, to support project execution and facilitate knowledge transfer among team members.
Student Assistant and Recruiter
Bahcesehir University
06.2017 - 04.2019
- Assisted in coordinating academic events by managing schedules and logistics, ensuring smooth execution and high attendance.
- Provided administrative support by organizing files, maintaining databases, and preparing reports for faculty review, enhancing operational efficiency.
- Trained new student assistants on office protocols and software applications, fostering a collaborative team environment.
- Monitored inventory levels of office supplies and equipment, placing orders as necessary to ensure uninterrupted workflow.
Operator
MyWay Cosmetics
04.2014 - 03.2017
- Operated heavy machinery and equipment in compliance with safety regulations to ensure efficient production processes.
Education
MBA - International Trade And Marketing
Bahcesehir University
Istanbul 04.2001 -
Bachelor of Science - Energy Systems Engineering
Bahcesehir University
Istanbul, Turkey 04.2001 -
Skills
Operations management
Business analysis
Logistics management
Staff development
Problem-solving
Team leadership
Data analysis
Goal setting
Project planning and development
Planning and implementation
Accomplishments
- Saved the company 200k$ by aggressively negotiating with suppliers.
Additional Information
Founder of Grad International Company for educational service in 7 different countries. founded in 2018.
Co founder of Circle for educational services in Turkey , founded in 2017.
Co founder of Intexport.CO trading in wood raw materials in GCC countries.
Timeline
General Manager of Operations and Export
Viola Group
03.2023 - 02.2025
Operations Manager
MyWay Cosmetics
03.2022 - 02.2023
Sales and Marketing Manager
Octamed Health LTD
09.2021 - 03.2022
Sales and Marketing Representative
Master Maya
05.2021 - 09.2021
PR Manager and Sales
Yenimedya Haberler.com
10.2019 - 04.2021
Export Manager and Ecommerce
Arnas Agro
10.2019 - 04.2021
Electrical Engineer Intern
Zharts Sn
06.2019 - 10.2019
Student Assistant and Recruiter
Bahcesehir University
06.2017 - 04.2019
Operator
MyWay Cosmetics
04.2014 - 03.2017
MBA - International Trade And Marketing
Bahcesehir University
04.2001 -
Bachelor of Science - Energy Systems Engineering
Bahcesehir University
04.2001 -