Accomplished Head of Accounts and Finance at Crest Security Services Ltd, adept in problem-solving and excellent communication. Demonstrated success in enhancing collection rates and streamlining credit control processes, significantly reducing overdue debt. Skilled in teambuilding and organization, consistently exceeding targets through effective planning and coordination.
Hi, I’m
Aisha Alawy
Accountant
Istanbul,34
Summary
Overview
30
years of professional experience
Work History
Crest Security Services LtdMombasa Kenya
Head of Accounts and Finance
05.2005 - 01.2024
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Tudor Security Services LtdMombasa Kenya
Credit Controller
05.1994 - 01.2005
Job overview
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reached out to customers to check on payments and convey options.
- Obtained payments and entered details into system.
- Reviewed customer accounts for compliance with repayment obligations.
- Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
- Supported sales teams by providing accurate credit information for new and existing customers.
- Increased collection rates through proactive account management and regular follow-ups with clients.
- Reduced overdue debt by closely monitoring customer accounts and taking prompt action on outstanding payments.
- Enhanced company reputation through professional communication with customers, resolving disputes, and negotiating payment plans.
- Consistently met or exceeded targets set for reducing outstanding balances while adhering to strict deadlines.
- Assisted in maintaining a healthy cash flow by promptly identifying and addressing potential credit risks.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Streamlined the credit control process by developing a comprehensive debtor management system.
- Maintained accurate records of all communications related to debtor management for audit purposes.
- Minimized bad debts by conducting thorough credit assessments for new clients and regularly reviewing existing client profiles.
- Mitigated potential losses from high-risk customers by liaising with external collections agencies when necessary.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
Education
Technical University of Mombasa Mombasa Kenya
Diploma from Sage And Excel Accounts Packages
12.1998
University Overview
Government Training Institute Mombasa, Kenya
Diploma
1994
University Overview
Skills
Problem-Solving
Languages
English & Swahili
Advanced (C1)
Arabic
Beginner (A1)
Turkish
Beginner (A1)
Availability
See my work availability
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Available
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Interests
Travellings, decor and cooking
Timeline
Head of Accounts and Finance
Crest Security Services Ltd
05.2005 - 01.2024
Credit Controller
Tudor Security Services Ltd
05.1994 - 01.2005
Technical University of Mombasa
Diploma from Sage And Excel Accounts Packages
Government Training Institute
Diploma