Ahmet Firat Kucukkose

• Organizing activities and managing resource use in line with determined budget and targets.
• Establishing targets, making operational and financial plans and providing necessary coordination and information for this purpose.
• To lead establishment of policies, procedures, standards and ways of doing business for high quality service delivery and to ensure that all departments work in accordance with these standards.
• To lead efforts to increase customer satisfaction in services provided.
• To lead works aimed at increasing satisfaction of working personnel.
• To ensure that performance of working personnel is measured.
• Supervising medical services provided at Residential Healthcare Centers.
• To promote services provided at Residential Healthcare Centers in Acıbadem Healthcare Group and outside group.
• To determine staff structure and wage management system together with Human Resources Department.
• To ensure that Residential Healthcare Centers are ready for inspections carried out by Ministry.
• To follow current legal regulations related to health.
• Ensuring and controlling effective execution of processes under his/her duties, powers and responsibilities, evaluating his/her performance and making improvements when improvement is required,
• To lead Quality and OHS Management Systems, to provide resources, to establish system, to ensure its implementation and control,
• Deciding on vision, mission and policy, determining strategy and goals,
• To monitor and supervise whether occupational health and safety measures are followed, to eliminate nonconformities and to achieve goals,
• To ensure that risks are identified, evaluated, and necessary studies are carried out to prevent them.

• As Responsible Manager and Primary Healthcare Physician, I was responsible for all medical, financial and administrative affairs.
• Improved patient care quality by implementing comprehensive medical management strategies and protocols.
• Collaborated with IT teams to develop secure electronic medical records systems that optimized data storage, retrieval, and analysis capabilities.
• Oversaw risk management activities within organization, mitigating potential issues related to patient safety or liability concerns.
• Reduced hospital readmissions by closely monitoring patients'' health and coordinating post-discharge follow-up care.

I started to work as Home Care Physician at Acibadem Mobile Healthcare, which operates within Acibadem Healthcare Group. I took responsibility for Acibadem Mobile Healthcare Telemedicine project. I was accepted to "Third Annual International Congress on Telehealth and Telecare" held in England with scientific study carried out within scope of this project. I presented my study called "Chronic Disease Management Model and Telemedicine in Acibadem Mobile Healthcare" in international arena.

• Conducted thorough physical examinations for accurate diagnosis, leading to effective treatment strategies.
• Enhanced clinic efficiency by streamlining processes and implementing electronic health record systems.

• I worked as"Chief Emergency Physician" and worked as "Intensive Care Unit Assistant Physician" in Universal Hospital Kadikoy.

• The Naval Command family physician is the physician generalist who takes professional responsibility for the comprehensive care of Naval Command patients with undifferentiated problems and who is committed to the person regardless of age, gender, illness, or organ system.
• Examining patients, taking medical histories, addressing patients' concerns, and answering patients' questions. Diagnosing and treating injuries, illnesses, and disorders. Ordering, performing, and interpreting diagnostic tests and explaining the results to patients.

• A physician consultant is a medical professional who focuses on the corporate aspect of the medical industry, rather than seeing patients. They can use their medical and business expertise to help health care facilities like hospitals and medical offices improve their processes to find more efficiencies.
• Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
• Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

• Improved department efficiency by streamlining processes and implementing new technology solutions.
• Promoted a safe work environment by establishing comprehensive safety procedures and conducting routine inspections.
• Reduced medication errors by implementing strict protocols for prescription writing and dispensing medications.
• Utilized telemedicine services for remote consultations, expanding access to healthcare for rural patients.
• Developed strong rapport with colleagues and staff members, promoting teamwork within the workplace environment.
• Promoted preventive healthcare practices among patients, reducing the overall burden of chronic diseases.
• Coordinated patient referrals with specialists for optimal continuity of care throughout treatment process.
• Remained updated on latest medical advancements through continuous professional development courses and conferences.
• Served as a mentor to medical students and residents, fostering growth in clinical knowledge and skills.
• Collaborated with multidisciplinary teams to ensure cohesive patient care and successful recovery.
• Collaborated closely with board members on key decisions regarding policy development, long-term planning, and facility management.
• Improved patient satisfaction by implementing a comprehensive customer service training program for hospital staff.
• Managed financial resources effectively, maintaining a balanced budget and ensuring adequate funding for essential services.
• Spearheaded fundraising campaigns that generated substantial donations for the support of various capital projects.
• Increased staff retention through the implementation of targeted professional development and mentoring programs.
• Optimized resource allocation by utilizing data-driven decision-making processes to improve overall efficiency.
• Streamlined hospital operations by conducting regular audits and identifying areas for process improvement.
• Led successful accreditation efforts, ensuring compliance with industry standards and regulations.
• Enhanced patient care by collaborating with medical professionals to develop evidence-based clinical protocols.
• Promoted a culture of safety by establishing rigorous quality assurance measures and providing ongoing education for staff members.
• Developed strategic partnerships with community organizations to promote health initiatives and increase awareness of hospital services.
• Championed patient-centered care initiatives, leading to increased patient satisfaction ratings and positive feedback from stakeholders.
• Evaluated performance metrics regularly, adjusting strategies as needed to ensure continuous improvement in service delivery outcomes.
• Enhanced public relations efforts by representing the hospital at community events and engaging with media to promote positive news stories and accomplishments.