High-performing Logistics&Supply Chain Senior Leader with substantial experience providing strategic leadership and governance to organizations. Proven track record of success in managing budgets and making sound business decisions. Team-oriented and driven to building relationships and fostering culture of excellence.
Overview
22
22
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Director of Logistics
Beymen Group
Istanbul
09.2022 - 08.2023
Managed functional areas of bricks&mortar logistics operations, omnichannel fulfillment and deliveries from Factory2Consumer of the group companies (Beymen Multi/Mono Stores, Beymen Club, Network, Divarese
Defined long term logistics strategy, warehouse design, process flow and procedures for effective growth of logistics operations
Created and enforced detailed organization processes to increase quality and service standards.
Reviewed and negotiated contracts with carriers to optimize shipping costs.
Led improvement initiatives to advance operational efficiencies and increase revenue.
Global Logistics Head
Hayat Kimya
Istanbul
01.2022 - 09.2022
Managed global logistics strategy, operations and investments team in a dynamic environment, have an influential role on Operations in 13 countries future logistics capabilities and performance to ensure that supply, storage and transportation of products, information and logistics services is developed and implemented in a innovative, digital, agile, safe, compliant, sustainable and cost effective manner in collaboration with manufacturing and supply chain
Developed network design projects in Russia and Nigeria
Conducted a 3PL tender in Kenya and implemented a new warehouse operation
Chief Logistics Officer&Board Member
Sertrans Logistics
Istanbul
02.2020 - 01.2022
Managed contract logistics (bonded, export and non-bonded operations) and e-commerce business unit (up to 1.300 FTE) reporting to chairman of the board
Strategically managing growth plans, sales and operations with full P&L responsibility & domestics transportation set-up, designing solutions for customers
Top notch fashion retailer customers like Inditex (Zara& all Brands), Mango, Trendyol&Ali Baba, Etc..
Designed, implemented and managed “Operational Excellence Inititative” (Strategy Maps, KPI management, lean management, process development and projects, costing, budget management and health & safety) for end to end domestic logistics operations in more than 15 premises around 500.000 m2.
Developed a culture of continuous improvement, agile and lean thinking by acting as a Change Agent
Facilitated kaizen events within the organization and providing coaching to others learning kaizen process
Facilitated and Coached Strategy Deployment, A3 Thinking and Value Stream Analysis Tools
Worked with sites to improve their processes in line with LEAN and continuous improvement philosophies, aid in the development and maintenance of 5S systems and audits
Identified and prioritized a portfolio of projects to drive operational improvement and change
Independently managed large projects from concept through to pilot and full implementation focusing on process improvement, productivity, efficiency and cost minimization
Partnered with key stakeholders in Operations, Technology and Business teams to design detailed operational solutions
Leading transition to a Lean Facility incorporating design for Health & Safety principles
Senior Strategy & Process Development Manager/ Global Logistics
LC Waikiki
Istanbul
11.2013 - 07.2018
In charge of international 3PL contract logistics (country import, warehouse (DC & CD & Returns), VAS, local distribution, e-commerce set-up) operations set up and development where LC Waikiki is located by strategically developing vision and strategies
Contract Logistics (3PL DC&CD&Returns) Implementations & Logistics Network Developments in Russia, Kazakhstan, Georgia, Iraq, Belarus, Ukraine, Bosnia, Macedonia, Albenia, Kosovo, Serbia, Egypt, Morocco, Poland, Romania, Bulgaria, Moldova, KSA, Indonesia, South Africa, Kenya, Malaysia
Developed solutions for the requirements of warehousing and distribution operations by designing the processes
Managed the implementation of the new solutions, projects and country new contract launches for 3PL/2PL agreements
Developed projects in order to improve the logistics processes efficiency and new IT systems and operational KPI’s by applying “Project Management” and “Lean Six Sigma” knowledge, tools and techniques
Managed the data integration process of LC Waikiki ERP and Suppliers WMS/TMS
Participated in ERP Implementation and in-house WMS design
Prepared continuous improvement contractual framework preparation to secure future cost saving and simplifying operations complexities as opportunities
Moved all reports to Microsoft BI Dashboards
Managed procurement and negotiation of logistics services with 3PL providers (27 3PL in 25 countries) at a compliant top notch standards (RFI, RFQ and supplier evaluation, continuous improvement mechanism)
Established alternative specifications, sourcing options (In-House, 3PL, 2PL) and innovation across the warehouse, transportation, customs and courier services for online operations covered whilst protecting LC Waikiki from legal, risk exposure and establishing a sustainable supply chain
Structured and led the logistics tender management team with commercial responsibility of the 3rd party logistics services & transportation procurement across LC Waikiki Worldwide
Strategically defined and maintained the procurement, tender management and zero defect start up processes guidelines, standards and documentations (RFI, RFQ, SLA, NDA, LOI, CONTRACT) comply with the best in class applications worldwide
Logistics Operations Manager
CEVA Logistics
Istanbul
02.2012 - 10.2013
Reporting to Business Unit Director, responsible for home delivery operations (11 million € Annual Revenue from 4 customers (B/S/H, Samsung, Arçelik, Vestel) ) including warehousing and distribution processes a team of 182 staff for warehouse, end customer relations management and all transport operations including B2C (Two Man Delivery)
90.000 m2 stock management in 9 premises (Biggest in Istanbul which is 30.000 m2) ; 15-25 TIRs in & 80-100 vehicles out per day handling throughout 19 cities
Managed the operational budget to ensure that it’s on target
Set, communicated and managed goals and KPI´s with the objective to achieve great customer service and profitability
Led efficiency and cost saving projects (In-city route optimization, network design, picking algorithms, layout optimization, etc…)
Choosed, implemented and upgraded the required IT substructure
Ensured any health, safety, security, compliance policies handled legal
Implemented operational excellence culture with tools such as lean, six sigma and zero defect start-up
Managed recruitment, personal development & training process
Two years’ achievements, GMDA increased by %25
Staff turnover dropped by %15
Inventory loss/damage rate dropped by %30
Business Development Manager
CEVA Logistics
Istanbul
07.2005 - 02.2012
Reporting to Business Development Director, responsible for developing new business for the company through approaching new business customers
TNT Logistics is acquired by an American Company and renamed as CEVA Logistics
Networking with key clients and executives to lead sales process
Implemented €30 million new business
Managed customer tenders and RFQ response documents coming to the company for B2B and B2C contract logistics business
Designed appropriate solutions for the requirements of customers in terms of warehousing and distribution operations
Developed and maintained financial forecast, cost model, pricing and capex procedures as per policy for RFQ and new business submissions
Negotiated commercial proposals, contracts and closure of sales
Supported operations in the implementation of new contracts
Solution Design Specialist
Yurtiçi Tibbett&Britten Logistics
Istanbul
02.2002 - 11.2004
Reporting to Project Managers, responsible for developing new warehouse and transportation solutions for the customers
Company was a joint venture between Arıkanlı Holding and T&B Britten Group UK
Supported sales managers in the pursuit of new business
Analyzed the processes of customers and RFQ’s, site visits
Designed appropriate solutions for the requirements of customers in terms of warehousing and distribution operations [Layout, racking design, manpower & MHE planning, etc.]
Prepared costing, pricing, offers and presentations
Managed the implementation of the new operations
Education
No Degree - Supply Chain Insights
Zaragoza Logistics Center
Zaragoza, Spain
04.2001 -
M.D. - Engineering Management
ITU
İstanbul, Turkey
09.2001 - 05.2005
Bachelor of Science - Industrial Engineering
ITU
Istanbul, Turkey
09.1997 - 06.2001
Skills
Logistics Management
Accomplishments
Improved end to end lead time (From 20 days to 12 days) at LC Waikiki Global Logistics Network
Led the development and implementation of cost-effective distribution and transportation network in Kazakhstan, delivered million-dollar savings annually and launched first inhouse managed warehouse out of Turkey at LC Waikiki
Set up Logistics Operational Excellence Organization from scratch in LC Waikiki
Designed and launched from scratch EU eCommerce warehouse with a 3PL in Romania LC Waikiki and Dusseldorf Germany operations in Sertrans
Improved Inditex fullfilment operations manhour productivity by %18 at Sertrans
Implemented over €30 million new business in CEVA
Increased contract logistics operations revenue by %60 in Sertrans Logistics
Designed and launched from scratch Home Delivery Model for B/S/H at YTB Logistics
Professional Trainings & Conferences
LogiMAT, Stuttgart (2022,2023)
Agile Scrum, Acmagile, Istanbul (2019)
Uta Logistics, Economy and Logistics Summit, Istanbul (2018)
Gartner, Supply Chain Summit, London (2018)
Deliver#2 Ecommerce Summit, Berlin (2017)
Arvato Customer Experience Day, Berlin (2017)
Human to Human, Doğan Cüceloğlu & N. Arkış & P. Doğru, Istanbul (2016)
Lean Six Sigma Green Belt Certificate, BMGI Turkey (2016)