Ahmet Furkan Polat

• Managed all operations of a medical device import and distribution company, supplying products to over 21 domestic dealers.
• Oversaw international procurement from 5 key suppliers across Europe and Asia, managing purchasing volume of approximately $1.2 million annually.
• Managed the full import operation, reducing average customs clearance time from 7 days to 3 days, and optimizing delivery flow.
• Established a regional warehouse (200 m²) in Istanbul, maintaining an average inventory accuracy of 97% and achieving next-day delivery success rate of 92%.
• Reduced freight and last-mile delivery costs by 7% annually through route optimization and 3PL negotiation.
• Increased product availability rate (fill rate) from 81% to 96% by refining safety stock levels and supplier communication cycles.
• Implemented a custom ERP module (EGEMEN ERP), fully comparable to SAP in functionality, integrating stock, procurement, and order management; collaborated closely with supply chain and purchasing departments to develop a tailored solution aligned with operational needs, enhancing process efficiency and reducing manual errors by 80%.
• Oversaw overtime management for 14 employees, ensuring full compliance with Turkish labor law; regularly communicated updates and requirements to relevant departments to maintain alignment and legal adherence.
• Introduced KPI tracking for warehouse productivity, reaching lines per hour (LPH): 28.2 and $ per hour processed: $600.

Regional Sales Manager for Africa and Balkan markets.
• Planning & executing realistic but ambitous growth plans in respective export countries; researching, following market trends & competition,
• Creating route to market models and plans for new potential countries, *Making regular travel programs,
• Following contacts, projects, reporting and finalizing them,
• Building meaningful customer networks and maintaining good relations with customers; including market research for potentail leads,
• Representing the company in national and international fairs,
• Excellent customer insight generation and resiliant customer contact follow up skills Learning,
• Understanding wide range product portfolio, recognizing customer project needs, requirements and responding to them with appropriate solutions,
• Controlling the sales operations and performance of existing customers in the responsible regions and finding new potential customers and dealers,
• Ensuring the continuity of sales performance and customer satisfaction by effectively managing the export operation activities of the company in the respective regions,
• Work with the production and R&D teams to manage and ensure customer happiness and satisfaction.
• Work closely with cross-functional teams, such as marketing, research and development, production and finance to align sales efforts and support overall business objectives

• Supported procurement initiatives and contributed to strategic supply chain management, helping improve overall operational efficiency.
• Assisted in the development of customer quotation strategies, contributing to a 25% increase in successful project bids.
• Coordinated and facilitated the Sales & Operations Planning (S&OP) process, ensuring alignment between supply chain operations and business development goals.

Enterprise Resource Planning (ERP) · Writing · SAP ERP