AHMED ALMUSLEM
GIS & Data Analyst | UI/UX, Graphic Designer
Armanaz
Summary
Dynamic GIS Specialist and Survey Engineer with a proven track record in real-time data analysis, spatial mapping, and operational optimization. Proficient in leveraging geospatial datasets, creating interactive dashboards, and utilizing GIS tools alongside Power BI and UI/UX principles to deliver impactful visualizations. A unique blend of GIS knowledge and design skills, complemented by multilingual capabilities in Arabic, English, and Turkish, enhances support for NGO operations.
Overview
9
9
years of professional experience
7
7
Certificates
3
3
Languages
Work History
Real Time Analyst (RTA)
Teleperformance
06.2024 - 12.2025
- Improved service level performance by identifying trends in real-time data and making necessary adjustments to workforce allocation.
- Managed real-time inbound call traffic across multiple contact center locations.
- Ensured compliance with labor laws regarding breaks, lunch schedules, overtime, and other applicable regulations governing employee work hours.
- Prepared and maintained reports, dashboards, and monthly packages.
Graphic, UI/UX Designer
Mercy Without Limits Org
08.2023 - 05.2024
- Designed dashboards, infographics, and data visualizations for program teams.
- Worked with staff to ensure visual accuracy and alignment with standards.
- Produced visual and mapping products that improved reporting clarity across 5+ program areas.
- Collaborated with staff to ensure visual accuracy and alignment with organizational standards.
- Enhanced data presentation using Adobe CC, Figma, and Power BI for monthly donor reports.
Design & Data Coordinator
WAYNAH Properties LLC
02.2022 - 07.2023
- Coordinated branding and visual design across 3 departments, delivering data-driven graphics and reports.
- Produced accurate, high-quality designs using Adobe CC and Figma.
- Enhanced client satisfaction by consistently delivering high-quality design projects within tight deadlines.
- Ensured timely completion of projects by efficiently coordinating cross-functional teams involved in data management activities.
- Collaborated closely with IT department to address technical issues affecting the accessibility or reliability of stored information.
Survey Engineer
Doğan Harita Mühendisliği
12.2020 - 09.2021
- Reduced errors in field measurements by conducting rigorous quality checks on collected data.
- Increased accuracy in project estimations through detailed topographic surveys and site analysis.
- Supported infrastructure development with precise alignment surveys for roadways, bridges, and utilities.
- Streamlined workflows through the implementation of customized software solutions for survey data processing.
- Improved data quality with GPS tools and prepared clean GIS datasets.
Surveyor Assistant
IŞIKSOY Mühendisliği
10.2019 - 11.2020
- Supported the Surveyor in conducting topographic, boundary, and construction surveys for accurate project planning.
- Ensured accurate data collection by regularly reviewing field notes and measurements for consistency and potential errors.
- Used theodolites, transits, levels and satellite-based global positioning systems to determine longitudes and latitudes of important features and boundaries in survey areas.
- Contributed to successful project completion by assisting in stakeout activities and ensuring proper placement of markers.
Project Assistant (GIS & Field Data)
Syrian Arab Red Crescent (SAR)
11.2016 - 05.2017
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Researched and analyzed data to support project-related decisions.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Contributed to successful project outcomes by providing comprehensive administrative support to the team.
Education
Bachelor's Degree - Survey Engineering
University of Aleppo, Faculty of Civil Engineering
Aleppo, Syria 04.2001 -
Skills
Visual illustration
Prototyping and wireframing
Usability testing
User research
Design systems
Color theory
Code writing
Data analysis
Data visualization and presentations
SQL
Skilled in Python coding
Geographic mapping data collection
Data management
Time management
Problem-solving
Relationship building
Certification
User Experience Nanodegree Program (UX Design), Udacity — 5 months
Timeline
Data Analysis, Technology Training Center — 4 months
12-2025
QGIS Certificate, Map Academy — 3 months
12-2025
Data Analysis Fundamentals, Udacity — 3 months
06-2025
User Experience & User Interface (UI/UX), Cradis — 4 months
02-2025
Real Time Analyst (RTA)
Teleperformance
06.2024 - 12.2025
NGO Training Sessions, Mercy Without Limits — 6 months
03-2024
User Experience Nanodegree Program (UX Design), Udacity — 5 months
01-2024
Graphic, UI/UX Designer
Mercy Without Limits Org
08.2023 - 05.2024
Design & Data Coordinator
WAYNAH Properties LLC
02.2022 - 07.2023
Survey Engineer
Doğan Harita Mühendisliği
12.2020 - 09.2021
Surveyor Assistant
IŞIKSOY Mühendisliği
10.2019 - 11.2020
Project Assistant (GIS & Field Data)
Syrian Arab Red Crescent (SAR)
11.2016 - 05.2017
ArcGIS Certificate, Hi-Tech House — 2 months
09-2015
Bachelor's Degree - Survey Engineering
University of Aleppo, Faculty of Civil Engineering
04.2001 -
LANGUAGES
Arabic
Native or Bilingual
English
Full Professional
Turkish
Full Professional