AHMED ALMUSLEM
GIS & Data Analyst | UI/UX, Graphic Designer
Armanaz
Summary
Dynamic GIS Specialist and Survey Engineer with a proven track record in real-time data analysis, spatial mapping, and operational optimization. Proficient in leveraging geospatial datasets, creating interactive dashboards, and utilizing GIS tools alongside Power BI and UI/UX principles to deliver impactful visualizations. A unique blend of GIS knowledge and design skills, complemented by multilingual capabilities in Arabic, English, and Turkish, enhances support for NGO operations.
Overview
9
9
years of professional experience
7
7
Certificates
3
3
Languages
Work History
Real Time Analyst (RTA)
Teleperformance
06.2024 - 12.2025
- Improved service level performance by identifying trends in real-time data and making necessary adjustments to workforce allocation.
- Managed real-time inbound call traffic across multiple contact center locations.
- Ensured compliance with labor laws regarding breaks, lunch schedules, overtime, and other applicable regulations governing employee work hours.
- Prepared and maintained reports, dashboards, and monthly packages.
Graphic, UI/UX Designer
Mercy Without Limits Org
08.2023 - 05.2024
- Designed dashboards, infographics, and data visualizations for program teams.
- Worked with staff to ensure visual accuracy and alignment with standards.
- Produced visual and mapping products that improved reporting clarity across 5+ program areas.
- Collaborated with staff to ensure visual accuracy and alignment with organizational standards.
- Enhanced data presentation using Adobe CC, Figma, and Power BI for monthly donor reports.
Design & Data Coordinator
WAYNAH Properties LLC
02.2022 - 07.2023
- Coordinated branding and visual design across 3 departments, delivering data-driven graphics and reports.
- Produced accurate, high-quality designs using Adobe CC and Figma.
- Enhanced client satisfaction by consistently delivering high-quality design projects within tight deadlines.
- Ensured timely completion of projects by efficiently coordinating cross-functional teams involved in data management activities.
- Collaborated closely with IT department to address technical issues affecting the accessibility or reliability of stored information.
Survey Engineer
Doğan Harita Mühendisliği
12.2020 - 09.2021
- Reduced errors in field measurements by conducting rigorous quality checks on collected data.
- Increased accuracy in project estimations through detailed topographic surveys and site analysis.
- Supported infrastructure development with precise alignment surveys for roadways, bridges, and utilities.
- Streamlined workflows through the implementation of customized software solutions for survey data processing.
- Improved data quality with GPS tools and prepared clean GIS datasets.
Surveyor Assistant
IŞIKSOY Mühendisliği
10.2019 - 11.2020
- Supported the Surveyor in conducting topographic, boundary, and construction surveys for accurate project planning.
- Ensured accurate data collection by regularly reviewing field notes and measurements for consistency and potential errors.
- Used theodolites, transits, levels and satellite-based global positioning systems to determine longitudes and latitudes of important features and boundaries in survey areas.
- Contributed to successful project completion by assisting in stakeout activities and ensuring proper placement of markers.
Project Assistant (GIS & Field Data)
Syrian Arab Red Crescent (SAR)
11.2016 - 05.2017
- Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
- Researched and analyzed data to support project-related decisions.
- Provided assistance with preparation of project-related reports, manuscripts and presentations
- Contributed to successful project outcomes by providing comprehensive administrative support to the team.
Education
Bachelor's Degree - Survey Engineering
University of Aleppo, Faculty of Civil Engineering
Aleppo, Syria 04.2001 -
Skills
Visual illustration
Certification
User Experience Nanodegree Program (UX Design), Udacity — 5 months
Timeline
Data Analysis, Technology Training Center — 4 months
12-2025
QGIS Certificate, Map Academy — 3 months
12-2025
Data Analysis Fundamentals, Udacity — 3 months
06-2025
User Experience & User Interface (UI/UX), Cradis — 4 months
02-2025
Real Time Analyst (RTA)
Teleperformance
06.2024 - 12.2025
NGO Training Sessions, Mercy Without Limits — 6 months
03-2024
User Experience Nanodegree Program (UX Design), Udacity — 5 months
01-2024
Graphic, UI/UX Designer
Mercy Without Limits Org
08.2023 - 05.2024
Design & Data Coordinator
WAYNAH Properties LLC
02.2022 - 07.2023
Survey Engineer
Doğan Harita Mühendisliği
12.2020 - 09.2021
Surveyor Assistant
IŞIKSOY Mühendisliği
10.2019 - 11.2020
Project Assistant (GIS & Field Data)
Syrian Arab Red Crescent (SAR)
11.2016 - 05.2017
ArcGIS Certificate, Hi-Tech House — 2 months
09-2015
Bachelor's Degree - Survey Engineering
University of Aleppo, Faculty of Civil Engineering
04.2001 -
LANGUAGES
Arabic
Native or Bilingual
English
Full Professional
Turkish
Full Professional