Tech
AHMET ALBAYRAK
Sales
ISTANBUL
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Sales Manager
Istanbul House
09.2019 - Current
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Evaluated performance against goals and implemented appropriate development plans.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Managed accounts to retain existing relationships and grow share of business.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Sales Representative Team Leader
Istanbul Homes
09.2017 - 09.2020
- Fostered vital customer relationships to generate $[Amount] in sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Trained and mentored new sales representatives.
- Negotiated contracts with clients and developed relationships with key personnel.
- Developed and implemented marketing plans to increase brand awareness and drive sales.
- Used customer insights to develop innovative sales strategies to increase sales.
- Collaborated with cross-functional teams to identify and address customer needs.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Developed and implemented sales strategies to increase profits.
- Developed and delivered engaging sales presentations to convey product benefits.
Tourism Consultant
Alharran Toursim
11.2015 - 05.2016
- Trained apprentice guides to educate on information to present to tourists and travelers.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
- Monitored currency exchange rates and advised customers on best time to purchase foreign currency.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Helped customers with passport and visa applications.
- Maintained up-to-date knowledge of travel industry trends, regulations and best practices to better serve customers.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Developed process improvements and long-term business strategies through analysis of customer feedback.
- Asked open-ended questions to better ascertain client needs and determine best international travel offerings.
- Created promotional materials to increase visibility and attract larger market share.
- Assisted clients with flight changes and cancellations to minimize travel disruptions.
Banker
Bank Of Palestine
01.2010 - 10.2013
- Evaluated client financial positions and identified most appropriate banking products.
- Opened, closed, and updated accounts for customers.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Provided advice on different bank products and financial options.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Processed customer applications and approved loans in accordance with bank policy.
- Educated customers on features and benefits of banking products and services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
Education
Ph.D. -
Istanbul Ticaret Unviversity
Istanbul 04.2001 -
MBA - Business Administration And Management
Aydin Unversity
ISTANBUL 04.2001 -
Bachelor of Science - Business Administration
Islamic Unversity
Gaza 04.2001 -
Skills
Vendor Management
New Business Development
Strategic Planning
Performance Management
Sales Planning
Profitability Optimization
Order Management
Account Management
Sales Operation
Staff Management
Client Relationship Management
Proposal Development
Sales Tracking
Strategic Account Development
Sales Team Training
Sales Reporting
Business Planning
Key Account Management
Sales Strategy Development
Sales Operations
Database Management
Salesforce
CRM Software
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
- Resolved product issue through consumer testing.
- Supervised team of 25 staff members.
Interests
Banks infos
Timeline
Sales Manager
Istanbul House
09.2019 - Current
Sales Representative Team Leader
Istanbul Homes
09.2017 - 09.2020
Tourism Consultant
Alharran Toursim
11.2015 - 05.2016
Banker
Bank Of Palestine
01.2010 - 10.2013
Ph.D. -
Istanbul Ticaret Unviversity
04.2001 -
MBA - Business Administration And Management
Aydin Unversity
04.2001 -
Bachelor of Science - Business Administration
Islamic Unversity
04.2001 -