

Knowledgeable Lecturer with solid background in delivering engaging and effective training programs related to offices, oil & gas, airports, sea ports, hospitals, mortuaries, and laboratories. Developed and implemented comprehensive training materials that enhanced employee performance and productivity. Proven ability in instructional design and group facilitation. With 30 years experience in business administration and quality management, 20 years experience in Healthcare management, 10 years experience in Environment Health & Safety, risk assessment, Corporate Social Responsibility CSR, and Sustainability, 10 years experience in project management, feasibility studies, cost benefit studies, auditing, inventory management and other related experiences. Competent Quality Assessor. Accredited Health & Safety Assessor. OHSEMS Development and Implementation Accredited Practitioner. 1st Runner up Winner in Arabia Corporate Social Responsibilities CSR Award (Sustainability).
• Cross-trained employees to maximize team agility and performance.
• Organized professional development programs for staff, leading to improved performance and skill sets.
• Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
• Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Improved safety procedures to create safe working conditions.
• Reduced operational costs through comprehensive process improvement initiatives and resource management.
• Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Achieved significant cost savings by renegotiating contracts with key vendors, without compromising service quality.
• Defined clear targets and objectives and communicated to other team members.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
Quality system standards (EFQM, ISO 9000, ISO 14000, Six Sigma):
Process improvements tools (Basic 7 tools and New 7 tools):
Feasibility Studies:
Cost/benefit studies:
MS Office (Word, Excel, PowerPoint, Outlook):
AutoCAD 2008:
Excellent communication skills:
Excellent negotiation skills:
Able to work under pressure:
Self-motivated:
Dependable:
Goal oriented:
Creative problem solving
Decision making:
Train-the-Trainer:
Presentations and demonstrations
Training initiatives
Critical thinking
Strategic planning
Staff training and development
Teaching excellence
Multitasking Abilities
Interpersonal skills
Analytical thinking
Project management