AHMAD SALEH
Istanbul
Summary
Dynamic Digital Product Manager with a proven track record at Tawasulforum, adept at strategic planning and user experience optimization. Successfully developed product roadmaps that enhanced customer engagement and satisfaction. Skilled in social media marketing and problem-solving, I thrive in fast-paced environments, driving innovation and achieving business objectives.
Overview
5
5
years of professional experience
Work History
Founder & Director
Syria Debate Center
12.2024 - Current
- Set short-term and long-term organizational objectives to ensure continued success of business.
- Analyzed competitors' strategies to identify opportunities for differentiation in market.
- Evaluated potential risks and developed contingency plans for various aspects of business.
- Developed and executed comprehensive business plan.
- Established partnerships with strategic companies or individuals in industry.
- Remotly
Digital Product Manager
Tawasulforum
06.2024 - 06.2025
- Developed digital product strategies and roadmaps aligned with business goals.
- Conducted market research to identify customer needs and opportunities for growth.
- Identified potential risks and mitigation strategies throughout product development cycle.
- Evaluated competitive landscape to benchmark performance against industry standards.
- Content Team Leadership & Social Media Strategy.
- Digital Product Management & Development.
- User Experience (UX) Optimization.
Digital product manager
UNIEX
05.2023 - 03.2024
- Develop a clear vision and strategy for the digital product
- Set goals and key results for the product based on market and user needs
- Oversee the product's development from concept through launch and maintenance
- Coordinate all stages of product development, including design, development, and testing
- Conduct market research to analyze trends and customer needs
- Collect and analyze user feedback to continuously improve the product
- Collaborate with design, development, marketing, and support teams to ensure product goals are met
- Manage resources and prioritize tasks to ensure timely delivery of the product
- Track key performance indicators (KPIs) to measure product success
- Analyze usage data and provide recommendations for product improvement
- Communicate with internal and external stakeholders to align the product vision with company goals
- Provide regular reports on product progress and performance
- Develop marketing strategies for the digital product and highlight its benefits to potential users
- Collaborate with marketing teams to increase product awareness and achieve revenue goals
- Create media and advertising content on social media that aligns with the digital product and enhances brand vision
- Negotiate and contract with influencers and key figures for promotional campaigns
- Coordinate their training on the CRM system and monitor their performance to ensure campaign success
- Lead and manage the marketing team, develop marketing strategies, and monitor performance to ensure effective promotion of the product
- Managed customer databases to maintain up-to-date client information, aiding in personalized communication strategies
Social Media and Customer Engagement Manager
01.2023 - 07.2024
- Managed client accounts: Oversaw the development and enhancement of social media strategies, content creation, design, and editing for two clients, ensuring their needs were met effectively
- Conducted competitor analysis: Analyzed competitor strategies to identify opportunities for improving client content and engagement, leading to more effective customer service solutions
- Focused on customer satisfaction: Utilized insights from social media and competitor analysis to enhance client interactions and improve overall customer experience
Intern in the Technical Manager Position
2p Public Relation & Digital Marketing
08.2023 - 10.2023
- Ability to analyze and understand consumer behavior deeply, contributing to improved marketing strategies and increased engagement with the target audience.
- Efficiently using Google tools (Google Docs, Google Sheets, Google Slides) to organize and manage content and data, facilitating collaboration between different teams
- Conducting in-depth research on the target market and analyzing market trends to identify business opportunities and develop effective marketing strategies
- Developing and implementing customer interaction strategies that enhance satisfaction and increase brand loyalty
- Leveraging Jira for efficient task organization and management, ensuring project goals are achieved on time
- Strategically organizing and prioritizing tasks to ensure projects are completed effectively and on schedule
- Sending and coordinating professional emails with potential clients to strengthen relationships and increase business opportunities
- Implementing Agile methodologies for team management and providing training on its use to achieve maximum effectiveness in teamwork and project development
President of the syrian students union in Karabuk
Syrian students union in Karabuk
04.2021 - 10.2022
- Determine the main goals and the vision of the union
- Planning the year based on the determined goals
- Widening the connections of the union
- Establishing working policies between the union's offices and media discourse
- Supervising the conferences and main activities
- Representing the Syrian students in the official events
Manager of Operations
Karazah pavilion of the Book fair
10.2021
- Knowing what we need and providing it
- Following up with the volunteers and supervising them
- Giving a daily sum-up about the pavilion's activity
- Keeping an eye on the sales and sending daily financial reports to the channel owner
- Widening the connections of the channel inside Turkey
SOCIAL MEDIA SPECIALIST
Karazah pavilion
01.2021 - 01.2022
- Analyzed performance data and utilized advanced tools for efficient team management and improvement
- Collaborated with design and content creation teams to ensure alignment with our goals
- Controlled customer-facing content on social media, ensuring message accuracy and alignment with our objectives
- Monitored competitor performance and stayed informed about the latest developments and updates in customer service to maintain a competitive edge
Marketing Manager
Center of Debate and Culture
10.2020 - 12.2021
- Crafted and executed creative approaches to effectively communicate ideas that align with a culturally-focused institution
- Researched user interests on various social media platforms to develop targeted marketing strategies and create engaging content that resonates with the audience
- Produced distinctive content to attract and engage customers, ensuring it drives interaction and aligns with the company's customer service objectives
Education
Computer Engineering
Altinbas
10.2023
Diploma of Higher Education - Executive Program in Think Tank and management
AL-Shariq Academia
12.2022
Skills
- Planning
- Multi-tasking
- Organization development
- Analysis
- Social media marketing
- Mobile application development
- SEO knowledge
- Brand development
- Design thinking
- Product roadmap planning
- Problem-solving
- Teamwork
- Public speaking
- Writing a Compelling Blog Post
- Influencers marketing
- Strategic planning
- Researching
- Time management
- Wireframing and prototyping
- Work under pressure
- Flexibility
- Negotiation
- Social media management
- Creative thinking
- Copywriting
- Social media platforms mastery
- Digital marketing
- A and B testing
LANGUAGE
Arabic Proficient (C2)
English Upper Intermediate (B2)
Timeline
Founder & Director
Syria Debate Center
12.2024 - Current
Digital Product Manager
Tawasulforum
06.2024 - 06.2025
Intern in the Technical Manager Position
2p Public Relation & Digital Marketing
08.2023 - 10.2023
Digital product manager
UNIEX
05.2023 - 03.2024
Social Media and Customer Engagement Manager
01.2023 - 07.2024
Manager of Operations
Karazah pavilion of the Book fair
10.2021
President of the syrian students union in Karabuk
Syrian students union in Karabuk
04.2021 - 10.2022
SOCIAL MEDIA SPECIALIST
Karazah pavilion
01.2021 - 01.2022
Marketing Manager
Center of Debate and Culture
10.2020 - 12.2021
Diploma of Higher Education - Executive Program in Think Tank and management
AL-Shariq Academia
Computer Engineering
Altinbas