Aviation and airport operations
AHMAD NEWZAD AHMAD
Aviation Management
Erzincan,24
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
6
6
Languages
Work History
Front Desk Receptionist
Moonlight Apart Hotel
03.2022 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Language Translator
ERZİNCAN -ERBİL-DUHOK
08.2019 - Current
- Leveraged cultural knowledge when translating content in order to preserve intended meaning while maintaining cultural sensitivity.
- Contributed to the development of internal reference materials, including glossaries and style guides, streamlining future projects.
- Delivered simultaneous interpretation services during conferences, fostering smooth communication between speakers and attendees.
Internship in ANTALYA AİR PORT (TGS)
ERZİNCAN BİNALİ YILDIRIM UNİVERSİTY
07.2024 - 09.2024
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Prepared project presentations and reports to assist senior staff.
- Assisted in development of new product feature, contributing to user-friendly experience.
- Sorted and organized files, spreadsheets, and reports.
Education
Aviation Management - RAMP OPERATIONS-Ground Handling Services
ERZİNCAN BİNALİ YILDIRIM UNİVERSİTY
Erzincan, Turkey 04.2001 -
Skills
Customer service
Guest relations
Front office management
Cash handling
Time management
Office organization
File organization
Attention to detail
Office management
Word processing
Teamwork and collaboration
Fast learner
Quick learner
Team collaboration
Research
Data management
Ground support coordination
Dispatching
Flight data analysis
Airport security
Aircraft clearing
Cross-cultural communication
Creative writing
Proofreading expertise
Language localization
Accomplishments
- Supervised team of 5 staff members.
- Resolved product issue through consumer testing.
Affiliations
- International Association of Administrative Professionals
- Rotary International
Additional Information
TGS Ground Services, Antalya Airport – Antalya, Turkey
Performed ramp duties including loading and unloading baggage and cargo from aircraft.
- Assisted international passengers by providing language support and guidance throughout the terminal.
- Ensured smooth and safe ground operations in coordination with other airport departments.
- Demonstrated strong communication skills and cultural sensitivity in a multilingual environment.
- with practical experience in ground handling services, including passenger operations and ramp services
Interests
Customer service and communication
Languages and international environments
Teamwork and fast-paced work settings
Volunteering at events
Watching documentaries about aviation or airlines
manegment
Problem Solving: Managed guest and passenger issues quickly and professionally, helping maintain customer satisfaction under pressure.
Time Management: Balanced part-time work with university studies, consistently meeting deadlines and shift expectations.
Team Coordination: Worked closely with different departments (ramp, check-in, customer service) to ensure smooth ground operations and guest experiences.
- Task Management: Successfully handled multiple responsibilities during peak hours, including passenger assistance, baggage coordination, and time-sensitive operations.
Timeline
Internship in ANTALYA AİR PORT (TGS)
ERZİNCAN BİNALİ YILDIRIM UNİVERSİTY
07.2024 - 09.2024
Front Desk Receptionist
Moonlight Apart Hotel
03.2022 - Current
Language Translator
ERZİNCAN -ERBİL-DUHOK
08.2019 - Current
Aviation Management - RAMP OPERATIONS-Ground Handling Services
ERZİNCAN BİNALİ YILDIRIM UNİVERSİTY
04.2001 -