Ahlam Awadallah
Sales Representative
Istanbul Avcilar
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Sales Representative
Beam Expo Company
06.2022 - 03.2024
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Call Center Sales Representative
Clinic Expert
05.2022 - 12.2022
- Exceeded monthly sales targets through effective prospecting, lead generation, and closing techniques.
- Managed escalated calls professionally, resolving complex issues effectively while maintaining rapport with callers.
- Contributed to positive work environment by assisting colleagues with problem-solving and skill development.
Customer Service Representative
We Study Team
01.2020 - 06.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Physical Therapy -
Istanbul Gelisim University
Istanbul, Turkey 04.2001 -
Bachelor of Science -
ASWAN UNIVERSITY
ASWAN EGYPT 04.2001 -
High School Diploma -
Ibrahim Bashir Secondary School
ASWAN , EGYPT 04.2001 -
Skills
Customer Service
Sales Development
Client Service
Customer Needs Assessment
Relationship Building
Interpersonal communication skills
Languages
Arabic
Native language
English
Advanced
C1
Turkish
Upper intermediate
B2
German
Elementary
A2
Timeline
Sales Representative
Beam Expo Company
06.2022 - 03.2024
Call Center Sales Representative
Clinic Expert
05.2022 - 12.2022
Customer Service Representative
We Study Team
01.2020 - 06.2021
Bachelor of Physical Therapy -
Istanbul Gelisim University
04.2001 -
Bachelor of Science -
ASWAN UNIVERSITY
04.2001 -
High School Diploma -
Ibrahim Bashir Secondary School
04.2001 -