Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Şahin İsmailoğlu

Şahin İsmailoğlu

System Support Specialist
İstanbul

Summary

System Support Specialist with proven expertise at Bizcom in hardware installation and system administration. Enhanced operational efficiency through strategic upgrades and effective vendor coordination. Demonstrated strong teamwork and collaboration in executing IT projects, while maintaining comprehensive documentation for future reference. Proficient in virtualization technologies and data backup solutions.

Overview

4
4
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

System Support Specialist

Bizcom
07.2021 - Current
  • Served as primary point of contact for end-users seeking assistance with technical issues, providing effective resolutions efficiently.
  • Upgraded outdated hardware components, resulting in increased efficiency and improved system capabilities.
  • Coordinated with vendors during hardware installation or repair processes to minimize disruption to daily operations.
  • Assisted in the planning and execution of several successful IT projects.
  • Maintained documentation and resources regarding problem resolution for reference in future instances.
  • Took part in the installation and management of server and storage products of leading manufacturers such as Dell, HPE and IBM

Education

Bachelor's of Education - BOTE

Yıldız Teknik University
İstanbul
10.2011 - 07.2015

Skills

Hardware installation

Data backup and recovery

System administration

Virtualization technologies

Server maintenance

Teamwork and collaboration

Certification

VMware Certified Professional - Data Center Virtualization 2023

Timeline

VMware Certified Professional - Data Center Virtualization 2023

05-2023

System Support Specialist

Bizcom
07.2021 - Current

Bachelor's of Education - BOTE

Yıldız Teknik University
10.2011 - 07.2015
Şahin İsmailoğluSystem Support Specialist