Agah Tuna Bakar
Ankara,Turkey
Summary
Dynamic barista with extensive experience at Misthios and Asti Arabica, skilled in beverage preparation and customer engagement. Recognized for enhancing sales through personalized service and effective complaint resolution. Proven ability to maintain cleanliness and foster a welcoming atmosphere, ensuring customer satisfaction and loyalty in fast-paced environments.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
1
1
Language
Work History
Barista
Misthios
Ankara, Turkey
07.2024 - 08.2025
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Asti Arabica
Ankara, Turkey
10.2023 - 07.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Controlled line and crowd with quick, efficient service.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Sales Assistant
Middle East Food Market London
04.2023 - 08.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Food & Beverage Operational Assistant
Cedar Fair
05.2022 - 11.2022
- Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
- Assisted in menu development, incorporating seasonal ingredients for innovative culinary offerings.
- Maintained excellent communication between front-of-house and back-of-house teams for seamless operations.
- Collaborated with kitchen staff to ensure timely delivery of delicious and visually appealing dishes.
- Handled customer complaints professionally, leading to improved guest retention rates.
- Assisted in inventory management for optimal stock levels and minimized wastage.
Education
High School Diploma -
KEÇİÖREN SINAV ANADOLU LİSESİ(PINARBAŞI)
Ankara, Turkey06.2020
Skills
Beverage preparation
Espresso machine operation
Opening and closing duties
Cash handling
Friendly and outgoing
Cleanliness
Up-selling
Cleanliness maintenance
Food preparation
Recipe development
Sales expertise
Processing payments
Timeline
Barista
Misthios
07.2024 - 08.2025
Barista
Asti Arabica
10.2023 - 07.2024
Sales Assistant
Middle East Food Market London
04.2023 - 08.2023
Food & Beverage Operational Assistant
Cedar Fair
05.2022 - 11.2022
High School Diploma -
KEÇİÖREN SINAV ANADOLU LİSESİ(PINARBAŞI)