AFONSO MARIA MURIANDAMBO
Sales Man And Translator
Istanbul
Summary
Dynamic translator with proven problem-solving abilities at Aile Hastanesi, enhancing patient satisfaction through precise real-time translations. Leveraged strong communication skills to facilitate international medical conferences, ensuring seamless interactions between healthcare professionals and patients. Committed to delivering exceptional service and resolving concerns efficiently. Fluent in English, dedicated to improving healthcare experiences.
Overview
3
3
year of professional experience
5
5
Languages
Work History
Translator
Aile Hastanesi
01.2024 - Current
- Supported international medical conferences by delivering simultaneous translations for attendees.
- Streamlined communication between healthcare professionals and patients by providing precise translation services in realtime.
- Increased patient satisfaction with their healthcare experience through timely and accurate translation support.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Medical Assistant
Valuedental
12.2023 - 09.2024
- Facilitated patient education on treatment plans and , providing information to choose the best offer , improving understanding and compliance.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Education
Master of Arts - Linguistics
04.2001 -
Skills
Problem-solving abilities
Timeline
Translator - Aile Hastanesi
01.2024 - Current
Medical Assistant - Valuedental
12.2023 - 09.2024
Bolu Baysal University - Master of Arts, Linguistics
04.2001 -