Safak Yilmaz
Senior Sales Specialist
Rotterdam
Summary
Professional sales expert with 5 years of experience and proven track record in driving revenue growth and client satisfaction. Known for strong team collaboration, adaptability, and delivering consistent results. Skilled in relationship building, strategic planning, and leveraging CRM tools. Highly reliable and driven to meet and exceed targets.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Senior Inside Sales Specialist
Mükellef Teknoloji
02.2023 - Current
- Generated high-quality leads through targeted prospecting activities such as cold calling, email campaigns, and social media outreach.
- Engaging with leads to understand their needs, pain points, and budget.
- Developed and maintained strong relationships with key clients, leading to increased account retention and growth
- Delivering persuasive and compelling presentations to showcase the features, benefits, and value proposition of the product
- Developing relationships with prospects through effective communication, active listening and timely follow-ups.
- Using a CRM system (Hubspot) to manage and track sales activities, document customer interactions, and update information.
Sales Support Specialist
Ascensos Turkey / Procat Turkey
04.2021 - 02.2023
- Assisted B&Q customers as the first point of contact in a very high-traffic environment
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues related to products, services, and orders.
- Handled multiple customer requests and queries in a quick, courteous and professional manner while maintaining high customer satisfaction
- Improved order processing efficiency by maintaining accurate records in CRM systems(SAP CRM) and tracking customer interactions.
- Prepared and presented sales reports and customer profiles to upper management.
- Collaborated with sales and marketing teams to create and execute promotional campaigns.
Education
MBA - Business Administration
Maltepe University
Istanbul01-2026
Bachelor of Arts - English Language Teaching
Maltepe University
Istanbul, Turkey06-2021
Skills
- Inside Sales
- Problem Solving
- Cold Calling
- Attention to Details
- Presentation Skills
- Lateral Thinking
- Enterprise Sales
- Hubspot
Timeline
Senior Inside Sales Specialist
Mükellef Teknoloji
02.2023 - Current
Sales Support Specialist
Ascensos Turkey / Procat Turkey
04.2021 - 02.2023
MBA - Business Administration
Maltepe University
Bachelor of Arts - English Language Teaching
Maltepe University