Writing
Şafak Kılıç Uçaş
Logistics And Operations
İstanbul,04
Summary
Logistics professional with track record of enhancing customer satisfaction and streamlining processes. Known for collaborative teamwork and adaptability to changing demands. Expertise in logistics coordination and customer relationship management.
Overview
15
15
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Operations /Logistics Customer Service Representative
Kutez Machinery
12.2022 - Current
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Mentored junior team members on best practices related to logistics management, contributing towards building a knowledgeable and efficient workforce.
- Collaborated closely with sales teams to identify potential upselling opportunities, increasing overall revenue for the department.
- Managed daily processing of over 300 orders, maintaining 99.5% on-time dispatch rate
Secretary
Anka Law Firm
08.2014 - 04.2020
- Maintained daily report documents, memos and invoices.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Public Relations and Social Media Editor
Denge Gelişim Ve Danışmanlık Merkezi
05.2014 - 07.2014
- Developed editorial calendar to ensure consistent content posting schedule and maintain audience interest.
- Stayed current on industry trends and adapted strategies accordingly for optimal results.
- Collaborated with marketing team to develop cohesive brand messaging across all platforms.
Student Counselor Internship
Selkor Dershaneleri
03.2012 - 06.2012
- Fostered strong relationships with community organizations to enhance the range of resources available for supporting student growth both inside and outside the classroom.
- Led professional development sessions for colleagues on topics such as mental health awareness, trauma-informed teaching practices, and culturally responsive pedagogy.
- Assisted students in setting realistic academic goals, creating action plans to achieve them, and monitoring progress towards those goals over time.
Intern Philosophy Teacher
Selkor Dershanesi
10.2010 - 06.2011
- Assisted teachers in philosophy classes by supporting classroom management and lesson planning.
- Organized individual and group activities with students to enhance critical thinking skills.
- Supported the preparation of lesson materials and classroom activities.
- Observed and reported on students’ academic and social development.
Education
Bachelors - Philosophy
İstanbul University
Istanbul, Turkey01-2013
Bachelors - Communications
Eskişehir Anadolu University
Eskişehir, Turkey01.2013
Skills
Microsoft office
Shipping procedures
International logistics
Staff training and development
Strong leadership
Teamwork and collaboration
Warehouse operations
Multitasking
Problem-solving
Time management
Shipping and receiving
Computer skills
Customer service
Certification
Graphic Design Couse
Interests
Photography
Movies
Animals
Travel
Theather
Literature
Timeline
Operations /Logistics Customer Service Representative
Kutez Machinery
12.2022 - Current
Pedagogical Training
12-2015
Secretary
Anka Law Firm
08.2014 - 04.2020
Public Relations and Social Media Editor
Denge Gelişim Ve Danışmanlık Merkezi
05.2014 - 07.2014
Copy Club Workshop on Advertising and Communication Writing
04-2013
Introduction to Mentoring Skills Training
10-2012
Student Counselor Internship
Selkor Dershaneleri
03.2012 - 06.2012
Graphic Design Couse
12-2011
Intern Philosophy Teacher
Selkor Dershanesi
10.2010 - 06.2011
Bachelors - Philosophy
İstanbul University
Bachelors - Communications
Eskişehir Anadolu University