Adnan Abat
Yüreğir,ADANA
Overview
7
7
years of professional experience
1
1
Language
Work History
Head Waiter
Mama Craft Steak House
12.2024 - Current
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Trained staff members on use of POS system.
- Managed food resources, memorized orders, and coordinated customer service.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
- Supervised server staff and simultaneously served personal section of tables.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Improved communication between front-of-house and back-of-house teams, resulting in smoother operations during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Stayed up-to-date on menu changes to help customers make food choices.
Barista
Storie Store Cafe
11.2024 - 12.2024
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained regular and consistent attendance and punctuality.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Sales Consultant
InStreet Sport
09.2024 - 12.2024
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
Worker
Enka Gold
10.2023 - 08.2024
- Followed instructions and procedures to complete assigned tasks.
- Worked fast to complete tasks and meet daily deadlines.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Cleaned and straightened work areas to maximize productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
- Improved team morale and productivity through effective communication and active listening skills.
Bartender
Ragu Roof
01.2018 - 01.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Education
Associate Degree - Civil Defense And Firefighting
Çukurova University
Adana 09.2020 - 6 2022
Skills
Coordination
Problem Solving
Taking Responsibility
Ability to Communicate Effectively
Leadership
Personal Information
Date of Birth: 02/09/01
Militarystatus
Completed
Timeline
Head Waiter
Mama Craft Steak House
12.2024 - Current
Barista
Storie Store Cafe
11.2024 - 12.2024
Sales Consultant
InStreet Sport
09.2024 - 12.2024
Worker
Enka Gold
10.2023 - 08.2024
Associate Degree - Civil Defense And Firefighting
Çukurova University
09.2020 - 6 2022
Bartender
Ragu Roof
01.2018 - 01.2021