Summary
Overview
Work History
Education
Skills
Software
Certification
Timeline
English Lamguage Test Scores
CustomerServiceRepresentative
Akif Önder

Akif Önder

İstanbul

Summary

Qualified in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

18
18
years of professional experience
8
8
years of post-secondary education
1
1
Certificate
1
1
Language

Work History

HR Manager

IMF Electronics
Istanbul
11.2021 - Current
  • Recruit and hire new employees
  • Manage training and development initiatives
  • Keep track of employee performance
  • Manage and improve communication
  • Manage organizational and company culture
  • Create a safe and inclusive work environment
  • Oversee and manage benefits and compensation
  • Handle conflicts, disciplinary actions, and terminations.

Store Manager

Esra Önder
Istanbul
08.2017 - 10.2021
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain monthly / yearly budget.


Military Officer

Turkish Army
08.2003 - 04.2017
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Integrated intelligence activities into other military operations, plans and programs.
  • Prepared and delivered investigative reports and briefings.
  • Managed all aspects of administrative and personnel needs of ground supply operations.
  • Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
  • Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Received and processed stock into inventory management system.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed team communications and information for meetings.
  • Conducted research, gathered information from multiple sources and presented results.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

BBA - Systems Engineering And Business Management

Turkish Military Academy
Ankara
08.1999 - 08.2003

Master of Science - Business Administration

Naval Postgraduate School
Monterey, CA, USA
06.2010 - 03.2012

Master of Arts - War Studies, Operational Level Management

Army War College
Istanbul
08.2012 - 08.2014

Skills

    HR processes

Software

Python

SQL

HTML CSS

Javascript

MS Office

Certification

Python

Timeline

Python

04-2022

HR Manager

IMF Electronics
11.2021 - Current

Store Manager

Esra Önder
08.2017 - 10.2021

Master of Arts - War Studies, Operational Level Management

Army War College
08.2012 - 08.2014

Master of Science - Business Administration

Naval Postgraduate School
06.2010 - 03.2012

Military Officer

Turkish Army
08.2003 - 04.2017

BBA - Systems Engineering And Business Management

Turkish Military Academy
08.1999 - 08.2003

English Lamguage Test Scores

2009, TOEFL (Paperbased), 667/677

2009, GRE, 1440 / 1600

2013, YDS, 100 / 100

2017, YDS, 98,75 / 100

Akif Önder