ABDURRAHMAN HAMISA

Product Designer on Almosafer's flight team within Seera Group, a major Saudi Arabian travel group spanning sectors such as hotels, flights, car rental, and business projects. Key roles included:

• Implemented scalable 'Add-ons' solution, conducted usability tests, and expanded range of add-ons, resulting in a substantial 9% increase in attachment rates.
• Participated in research efforts through usability tests and customer interviews, collaborating closely with my team and research team.
• Led enhancements for Flight's 'Design system' and implemented it for mobile web in collaboration with engineers.
• Implemented experimental ideas that led to significant increase in conversion rates and identified product improvement opportunities through UX audits and Quantum metrics.

As a Product Designer at Blink Tech, involved in the Blink product, a premium event management app recognized for features like VIP guest management and personalized travel plans, and celebrated for its role in the World Cup 2022, I managed to:

• Designed guest reports, enabling 1000+ VIP guests to conveniently access and track their events, with 5000+ hospitality match tickets sent.
• Collaboratively enhanced the app dashboard, aligning with business needs and customer insights, while contributing to product roadmap, design strategy, and innovation through workshops.

As a Product designer at Despatch Cloud, a cloud-based transportation management system enhancing supply chain efficiency with features like carrier management, real-time tracking, and document management, I was involved in:

• Designed complex flows, including the design of email templates, suppliers, shipping rules, and single shipment processes.
• Contributed to innovative ideas for improving Despatch Cloud's product experience, focusing on user-centric solutions and aligning with the business needs.

As a freelance UX/UI designer, I have collaborated with clients across various industries to conceptualize, design, and deliver innovative solutions that meet their unique needs and challenges. My diverse portfolio includes projects spanning fitness technology, artificial intelligence, and logistics:

• Utilized industry-leading design software to create high-fidelity wireframes that resonate with target audiences, while managing multiple projects simultaneously, meeting tight deadlines, and delivering high-fidelity designs on budget.
• Provided ongoing support and revisions based on client feedback to ensure complete satisfaction and project success.
• Conducted comprehensive research, including customer interviews, market research, competitive analysis, and usability testing, to inform design decisions and ensure products meet business needs and user satisfaction.