ABDULSATTAR SAMMAN
Sales And Accountant
Istanbul
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Forward-thinking Operations Specialist bringing [Number] years of expertise in [Area of expertise] for [Industry] sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in [Software] and [Software].
Overview
8
8
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Tim Leader
Right Home
Istanbul
01.2023 - Current
- Maintained team flexibility and embraced change to adapt within dynamic markets.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Collaborated with team to identify sales trends and implemented initiatives to enhance revenue.
- Worked with colleagues to create prototypes for designs and training materials.
- Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
- Trained employees on [Product or Service] and assigned duties.
- Confirmed confidential budget reports remained up-to-date for manager.
- Mentored employees on customer service techniques and explained direct link between revenue growth and customer loyalty.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Supported office business development and customer service.
- Solicited customer feedback to identify and improve on areas of weakness.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Developed and implemented customer service policies to enhance satisfaction.
Call Center, Then Team Leader
Imtilak Real Estate
Istanbul
01.2020 - 01.2023
- Built strong relationships with customers through positive attitude and attentive response.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Boosted customer service satisfaction ratings through consistent quality control.
- Responded to customer calls and emails to answer questions about products and services.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Accountant
Turkcell
Gaziantep
01.2019 - 01.2020
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Handled day-to-day accounting processes to drive financial accuracy.
- Modified comprehensive reporting to reflect changing financial structure.
- Used advanced software to prepare documents, reports, and presentations.
Accountant and Sales Manager
rahmat tuka
Istanbul
01.2015 - 01.2020
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Evaluated and improved financial records to make important business decisions.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Handled day-to-day accounting processes to drive financial accuracy.
- Prepared and filed tax forms to meet needs of customers.
- Gathered financial information, prepared documents, and closed books.
- Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
Education
High School Diploma -
Legal High School
Syria - Halab 01.2004 - 01.2007
Bachelor of Arts - Islamic Fiqh
Aleppo University
Syria - Aleppo 01.2007 - 01.2011
Skills
Quality assurance controls
Cash Flow analysis
Continuous improvements
Team Building
Business planning
Strategic planning
Negotiation
Training and mentoring
Financial Management
Operations management
Contract Management
Timeline
Tim Leader
Right Home
01.2023 - Current
Call Center, Then Team Leader
Imtilak Real Estate
01.2020 - 01.2023
Accountant
Turkcell
01.2019 - 01.2020
Accountant and Sales Manager
rahmat tuka
01.2015 - 01.2020
Bachelor of Arts - Islamic Fiqh
Aleppo University
01.2007 - 01.2011
High School Diploma -
Legal High School
01.2004 - 01.2007