Learning languages and sports
Abdulmecid Demir
Logistics
Istanbul
Summary
Innovative Field Service Manager with dedication to continuous process improvements. Results-oriented with history of achieving solid success through exceptional attention to detail. Known for strong leadership and mentoring skills.
Hardworking Field Service Manager with 2-year logistic career. Collaborates across all levels of company to execute strategic plans and achieve company goals. Confident and personable with excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
4
4
Languages
Work History
Field Service Manager
Netlog-Palex
05.2023 - Current
- Led team of up to 5 service technicians in field activities.
- Reduced time to complete service calls and expertly retained key customers.
- Spearheaded process improvement initiatives to reduce service costs.
- Installed and provided technical support for equipment.
- Streamlined troubleshooting processes for quicker resolution of technical issues.
- Contributed to the development of standard operating procedures, enhancing overall team performance.
Cashier Manager
Sok Marketler A.Ş
01.2022 - 01.2023
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Built positive relationships with customers to increase repeat business.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Quickly and accurately counted drawers at start and end of each shift.
Education
Bachelor of Science - Aviation
Gelisim University
Istanbul 04.2001 -
Skills
Health and safety compliance
Scheduling coordination
Workforce management
Staff management
Field operations
Sales coaching
Strategy development
Coordinating promotional event
Promotional event coordination
Managing service operations
Technical team leadership
Teamwork and collaboration
Positive attitude
Problem-solving
Time management
Interests
Voleyball
I have been playing volleyball professionally for 3 years. I participated in various award-winning tournaments. I have medals.
I have an Iranian volleyball teacher. We have been working together for 3 years and he also teaches me Persian.
Certification
English- B1/B2
Timeline
Field Service Manager
Netlog-Palex
05.2023 - Current
English- B1/B2
01-2023
Cashier Manager
Sok Marketler A.Ş
01.2022 - 01.2023
Bachelor of Science - Aviation
Gelisim University
04.2001 -