Abdullah Hejazi
Industrial Engineering Student
Manisa
Overview
2
2
years of professional experience
3
3
Languages
Work History
Reception Manager
Loyal City Hotel
Bursa, Turkey
02.2022 - 08.2023
- Assisted in the hiring, training, and mentoring of new staff members, fostering a collaborative work environment focused on excellent customer service.
- Developed strong relationships with local businesses and vendors, creating valuable partnerships that benefited both parties.
- Demonstrated adaptability during peak seasons or staffing shortages by stepping into various roles as needed to maintain smooth operations at the front desk.
- Reduced wait times for guests during check-in/out processes by implementing a more efficient system for handling paperwork, keys, and other essential items.
- Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.
- Implemented effective scheduling strategies, balancing employee preferences with business needs to optimize staff productivity.
Sales Manager
Munira
Bursa, Turkey
11.2021 - 02.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Education
No Degree - Engineering
Manisa Celal Bayar University
Manisa 04.2001 -
Skills
Customer service focus
Data entry proficiency
Guest relations
Staff training and development
Marketing and promotions
Strong leadership
Time management
Problem-solving
Multitasking
Adaptability and flexibility
Document management
Timeline
Reception Manager
Loyal City Hotel
02.2022 - 08.2023
Sales Manager
Munira
11.2021 - 02.2022
No Degree - Engineering
Manisa Celal Bayar University
04.2001 -