Abdullah Çelik
Aydin
Summary
- Goal-oriented team manager commended for first-rate leadership, communication and multitasking abilities. Well-versed in implementing team objectives and goals and mediating interpersonal issues. Offering several years of hands-on experience overseeing daily operations and guiding team members toward achieving goals.
- Certified esl teacher with several years of experience equipping adults and children to function confidently in English-speaking world. Creative and flexible teacher focused on adapting curriculum and methods to students' needs, including online and in-person instruction. Passionate about teaching english to students with any native language and any starting level of proficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Queue Manager
Outlier
Remote
05.2023 - Current
- Coordinated 4 Queue Managers and 5,000 contributors for Turkish pipeline.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Coached, mentored and trained team members in order to improve their job performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Provided leadership during times of organizational change or crisis situations.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Maintained accurate records of all audit work performed throughout each engagement.
English as a Second Language Teacher
Self Employed - Freelance
Karşıyaka
01.2015 - Current
- Provided individualized instruction to help students develop their conversational and academic English skills.
- Created personalized study plans for each student based on their individual needs and levels of proficiency.
- Instructed classes in listening comprehension, pronunciation drills, vocabulary development, grammar rules and sentence structure.
Data Curator
Veeva Systems Inc.
Remote
01.2021 - 05.2023
- Monitored external sources for changes in datasets that require updating or refreshing.
- Researched relevant industry trends and technologies related to data curation processes.
- Developed scripts and tools to automate manual data curation tasks.
- Coordinated, scheduled, and executed in-depth data entry projects.
English as a Second Language Teacher
OYDEM Foreign Language Courses
Karşıyaka
01.2020 - 01.2021
- Provided individualized instruction to help students develop their conversational and academic English skills.
- Created personalized study plans for each student based on their individual needs and levels of proficiency.
- Instructed classes in listening comprehension, pronunciation drills, vocabulary development, grammar rules and sentence structure.
English as a Second Language Teacher
American Language and Literature Foreign Language Courses
Karşıyaka
01.2019 - 01.2020
- Provided individualized instruction to help students develop their conversational and academic English skills.
- Created personalized study plans for each student based on their individual needs and levels of proficiency.
- Instructed classes in listening comprehension, pronunciation drills, vocabulary development, grammar rules and sentence structure.
Education
Bachelor of Science - English Linguistics
Mersin University
Mersin06-2020
Bachelor of Education - English-as-a-Second-Language Education
Mersin University
Mersin01-2020
Bachelor of Science - Geological Engineering
Dokuz Eylül University
İzmirSkills
- Project Management
- Complex Problem-Solving
- Verbal and written communication
- Team Leadership
- Workforce Management
- Operations Management
- Instructional Techniques
- Language Level Evaluation
- ESL Instructional Programming
- Coaching and Mentoring
- Curriculum Development
- Proficiency Assessment
Affiliations
- Disc Jockeying in the house studio
- Swimming
- Running
- Cycling
Languages
Turkish
First Language
English
Proficient (C2)
C2
German
Beginner (A1)
A1
Certification
- Pedagogical Education Formation Program Certificate - Mersin University, Department of Education
References
References available upon request.
Timeline
Senior Queue Manager
Outlier
05.2023 - Current
Data Curator
Veeva Systems Inc.
01.2021 - 05.2023
English as a Second Language Teacher
OYDEM Foreign Language Courses
01.2020 - 01.2021
English as a Second Language Teacher
American Language and Literature Foreign Language Courses
01.2019 - 01.2020
English as a Second Language Teacher
Self Employed - Freelance
01.2015 - Current
Bachelor of Science - English Linguistics
Mersin University
Bachelor of Education - English-as-a-Second-Language Education
Mersin University
Bachelor of Science - Geological Engineering
Dokuz Eylül University