ABDİRAHMAN mohamed OMAR
Ecommers Expert
İstanbul
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
1
1
year of professional experience
20
20
years of post-secondary education
3
3
Languages
Work History
Sales Assistant
Dekonil
04.2024 - 02.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Brand Manager - Ecommerce and Digital Marketing
Dekonil
04.2024 - 02.2025
- Boosted ecommerce sales by developing and implementing innovative digital marketing strategies.
- Conducted thorough competitor analysis to identify market trends, gaps, and opportunities for differentiation.
- Collaborated with creative agencies to produce high-quality visual content for digital channels.
- Optimized website conversion rates through data-driven analysis and user experience improvements.
- Implemented comprehensive SEO strategy to improve search engine rankings for targeted keywords.
Education
BACHELOR OF SCIENCE (B.S.) - MECHANICAL ENGINEERING
Altinbas University
Istanbul, ISTANBULASSOCIATE IN SCIENCE (A.S.) - AIRCRAFT TECHNOLOGY
Air serves school
Izmir, EGEMaster of Science - Industrial Engineering
Altinbas Univesity
04.2001 -
Skills
Complex Problem-solving
Timeline
Sales Assistant
Dekonil
04.2024 - 02.2025
Brand Manager - Ecommerce and Digital Marketing
Dekonil
04.2024 - 02.2025
Master of Science - Industrial Engineering
Altinbas Univesity
04.2001 -
ASSOCIATE IN SCIENCE (A.S.) - AIRCRAFT TECHNOLOGY
Air serves school
BACHELOR OF SCIENCE (B.S.) - MECHANICAL ENGINEERING
Altinbas University