Abdi Sütcü

When I joined Suwen, I established the e-commerce team. Despite its small commercial volume, we addressed initial e-commerce infrastructure agreements. As the volume grew, we resolved issues with warehouse management and order flow integrations by implementing a new WMS system. We enhanced marketplace customer experience, negotiated low commissions, and increased engagement. We optimized advertising on Suwen.com.tr and improved customer experience. To meet higher e-commerce stock needs, we introduced an OMS to prevent stockouts and facilitate sales. We expanded into Gulf and European markets via Trendyol, marking our first e-export step. Additionally, we launched the Suwen mobile app to enhance the shopping experience. These efforts increased Suwen's e-commerce share to 16%, with major campaigns boosting it to 25%. Today, we are number one in lingerie campaigns on Trendyol and consistently rank in the top three during other periods.

I am proficient in project management, process development from scratch, product stocking, pricing, promotions, and negotiating with various suppliers.