Reading and writing fictional stories
ÇAĞATAY KEPENCİ
Mechanical Engineer
Küçükçekmece
Summary
Dynamic and solution-oriented Mechanical Engineer with a strong background in technical support, customer relations, and product management. Proven ability to combine technical expertise with management skills to increase project efficiency, foster team collaboration, and deliver innovative solutions. Currently seeking to transition fully into mechanical engineering to design, develop, and implement creative engineering solutions.
Overview
7
7
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Software Support Specialist
Metadiag Bilişim Teknoloji San. Ltd. Şti.
İstanbul
01.2021 - Current
- Provide post-sales technical and software support for programming devices in the Metaecu department.
- Troubleshoot software/hardware issues and ensure client satisfaction.
- Collaborate with R&D teams to enhance product performance.
Customer Development Specialist
Gülpaş LTD ŞTİ – Unilever Distributor
Mersin
01.2019 - 01.2021
- Managed weekly, monthly, and periodic customer requirements to drive business growth.
- Collected and analyzed sales data to identify development opportunities.
- Strengthened customer relationships through tailored solutions.
Education
Mechanical Engineering -
Mersin University
Mersin01.2018
High School -
Danisment-Gazi Anatolian High School
Adana01.2008
Skills
AutoCAD
Customer engagement
Teamwork and collaboration
Certification
Master Trainer Certificate – 2022
Interests
Timeline
Software Support Specialist
Metadiag Bilişim Teknoloji San. Ltd. Şti.
01.2021 - Current
Customer Development Specialist
Gülpaş LTD ŞTİ – Unilever Distributor
01.2019 - 01.2021
Mechanical Engineering -
Mersin University
High School -
Danisment-Gazi Anatolian High School