Daria Fotina
Salesperson/Administrator/Visual Merchandiser/Nursing
Istanbul/Fatih
Summary
No Turkish/Türkçe bilmiyorum !!!
Overview
14
14
years of professional experience
25
25
years of post-secondary education
3
3
Languages
Work History
Cashier
OOO "Agrotorg"(Agrotorg, LLC)
Belaya Berezka, Bryansk region
09.2021 - 04.2022
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Mentored new team members on sales software system operation.
- Greeted customers entering store and responded promptly to customer needs.
- Tallied cash drawer at beginning and end of each work shift.
- Restocked and organized merchandise in front lanes.
- Addressed customer needs and made product recommendations to increase sales.
- Stocked, tagged and displayed merchandise as required.
- Welcomed customers and helped determine their needs.
- Checked personal identifications during alcohol and tobacco sales.
- Collected and authorized payments of guests.
- Processed customer refunds and exchanges according to established guidelines.
- Created price tags and merchandise signs.
- Reviewed new promotions and monitored price changes.
- Worked flexible schedule and extra shifts to meet business needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
Director
Sole Trader Fotina D.M.
Trybchevsk, Bryansk region
07.2013 - 02.2020
- Directed work of lighting and sound crews to coordinate efficient production operations.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Drafted and distributed reports to assist board members with critical business decisions.
Counter Salesperson/ Make up Artist (CLARINS)
OOO "Alkor & Co"("Alkor & Co",LCC)
Bryansk, Bryansk region
08.2014 - 03.2015
- Restocked, rotated and visually merchandised products for maximum sales.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Managed rentals and returns processes for diverse customers.
- Informed customers about important policies and conditions on sales.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Answered telephone calls to offer information and promote business products.
- Welcomed customers and offered immediate assistance in line with business policies.
- Wrapped, boxed and weighed bakery department products.
- Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Salesperson
OOO "Stella CITY Retail" ("Stella CITY Retail", LLC)
Moscow, Moscow region
03.2013 - 05.2014
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Informed customers of current store promotions to encourage additional sales purchases.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Logged reports, expenses, receipts, and sales in company database.
- Worked to build relationships with customers and built potential for additional sales.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Improved customer service and telecommunication skills to build lasting relationships.
- Displayed merchandise by arranging in appealing ways to boost sales.
Visual Merchandiser/Manager's Assistant
Alena Akhmadullina (OOO "Trifollium"/Trifollium, LLC)
Moscow, Moscow region
09.2012 - 03.2013
- Monitored and replenished display inventory and restructured according to available stock.
- Presented store update suggestions and layouts to management and stakeholders.
- Updated floor design for [Number] square foot facility to more effectively present products to patrons.
- Supervised team of up to [Number] merchandising employees and monitored adherence to company standards.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Organized store merchandise racks by size, style and color.
- Developed merchandising strategy to efficiently move overstock.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Restructured company merchandising standards to increase customer traffic and product exposure.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Organized and tracked departmental receipt flow for new and reordered merchandise.
- Participated in team-building activities to enhance working relationships.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
- Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
- Traveled to market, visited vendors and assisted buyers with merchandise selection.
- Created visual marketing and styled window displays.
Administrator/Assistant Director
ZAO "Melitta RUSLAND" (Melitta RUSLAND, CJSC)
Moscow, Moscow region
12.2011 - 09.2012
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Generated reports to suggest corrective actions and process improvements.
- Screened and transferred incoming calls, took down messages and transmitted information and documents to internal personnel.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Managed company schedule to coordinate calendar and arrange travel.
- Collected, validated and distributed information to employees.
- Aided colleagues, managers and customers through regular communication and assistance.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Maintained personnel records and updated internal databases to support document management.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
Sale Person
Juju S'amuse
Manhattan, New York
09.2010 - 05.2011
- Monitored and replenished display inventory and restructured according to available stock.
- Developed merchandising strategy to efficiently move overstock.
- Supervised team of up to [Number] merchandising employees and monitored adherence to company standards.
- Presented store update suggestions and layouts to management and stakeholders.
- Traveled to market, visited vendors and assisted buyers with merchandise selection.
- Created visual marketing and styled window displays.
- Organized store merchandise racks by size, style and color.
- Increased customer satisfaction by resolving issues.
- Organized and tracked departmental receipt flow for new and reordered merchandise.
- Completed stock orders and managed inventory levels.
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
- Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Restructured company merchandising standards to increase customer traffic and product exposure.
- Educated staff about coordinating clothing racks and related displays to boost effectiveness of promotions.
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Updated floor design for [Number] square foot facility to more effectively present products to patrons.
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Effectively located merchandise across various stores to address customer needs.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Worked to build relationships with customers and built potential for additional sales.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
Nurse
Bryansk Regional Hospital No. 1 State Autonomous Healthcare Institution
Bryansk, Bryansk region
08.2007 - 05.2010
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
- Prepared and sanitized rooms before surgical procedures and assisted surgeons during operations with medical equipment.
- Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
- Helped patients eat and drink when necessary for safe consumption of food consistent with recovery guidelines.
- Met with and patients to discuss and distribute information on health maintenance and disease prevention.
- Came up with treatment plans and communicated with patients about options, medications and self-management.
Education
GED -
Belaya Berezka Secondary School №1
Belaya Berezka, Bryansk Region, Russia 09.1994 - 06.2003
Fundamentals Foundations of Painting And Drawing - Art Education
City Art School of Painting And Drawing
Lenina 6A, Belaya Berezka, Russia 09.1998 - 05.2003
Bachelor of Science - Nursing
SAVE Bryansk Basic Medical College
Osoaviakhima 3, Buid.1, Bryansk, Russia 09.2003 - 06.2007
Master of Science - Human Resources Management
Oryol State University of Economic And Trade
Oktyabrskaya 12, Oryol, Russia 09.2007 - 06.2012
Courses Intensive Online - The Fundamentals of Fashn Management And Marketing
British Higher School of Design (Moscow)
Britishdesign.ru (online/offline) 02.2019 - 08.2020
Courses Intensive Online - Visual Merchandiser/Widow Dresser/Stylist Assistan
British Higher School of Design (Moscow)
Britishdesign.ru (online/offline) 09.2020 - 12.2021
Skills
Customer Relations
Product restocking
Inventory management
Currency counting
Point of sale operation
Product and service sales
Intravenous therapy
Critical care nursing
Healthcare ethics
Procedure preparations
Feeding assistance
At-risk patient care
Patient Assessments
Emotional intelligence
Physical assessments
Travel coordination
Operations oversight
Documentation and reporting
Financial leadership
Office administration
Bookkeeping
Mail handling
Performance improvement
Administrative support
Sorting and labeling
Scheduling
Office management
Technical Support
Brand alignment
Marketing prowess
Merchandising plan creation
Stocking and replenishing
Corporate visual standards
Seasonal campaigns
In-store event promotion
Sales expertise
Vendor management
Interior and exterior displays
Excellent Communication
Attention to Detail
Accessorizing
Personal wardrobe designs
Fabric sourcing understanding
Luxury apparel
Knowledge of colors
Boutique maintenance
Client rapport building
Visual Merchandising
On set styling
Understanding of fabrics
Relationship building
Fashion design
Visualization techniques
Understanding of textures
Staff collaboration
Meeting planning
Filing and data archiving
Schedule Management
Cash register operation
Problem-Solving
Active Listening
Interpersonal Communication
Timeline
Cashier
OOO "Agrotorg"(Agrotorg, LLC)
09.2021 - 04.2022
Courses Intensive Online - Visual Merchandiser/Widow Dresser/Stylist Assistan
British Higher School of Design (Moscow)
09.2020 - 12.2021
Courses Intensive Online - The Fundamentals of Fashn Management And Marketing
British Higher School of Design (Moscow)
02.2019 - 08.2020
Counter Salesperson/ Make up Artist (CLARINS)
OOO "Alkor & Co"("Alkor & Co",LCC)
08.2014 - 03.2015
Director
Sole Trader Fotina D.M.
07.2013 - 02.2020
Salesperson
OOO "Stella CITY Retail" ("Stella CITY Retail", LLC)
03.2013 - 05.2014
Visual Merchandiser/Manager's Assistant
Alena Akhmadullina (OOO "Trifollium"/Trifollium, LLC)
09.2012 - 03.2013
Administrator/Assistant Director
ZAO "Melitta RUSLAND" (Melitta RUSLAND, CJSC)
12.2011 - 09.2012
Sale Person
Juju S'amuse
09.2010 - 05.2011
Master of Science - Human Resources Management
Oryol State University of Economic And Trade
09.2007 - 06.2012
Nurse
Bryansk Regional Hospital No. 1 State Autonomous Healthcare Institution
08.2007 - 05.2010
Bachelor of Science - Nursing
SAVE Bryansk Basic Medical College
09.2003 - 06.2007
Fundamentals Foundations of Painting And Drawing - Art Education
City Art School of Painting And Drawing
09.1998 - 05.2003
GED -
Belaya Berezka Secondary School №1
09.1994 - 06.2003