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Associate Principal Engineer

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First-rate Support Specialist with 5 years of experience offering outstanding support to users of various levels. Exceptional skills and knowledge in the Mortgage Industry. Established reputation as sharp technology expert when working with customers to identify and deploy solutions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

I have extensive experience as a Sr. Product Support Engineer / Customer Support L1.
Throughout career, have consistently demonstrated a strong commitment to delivering exceptional customer service.
Expertise lies in addressing and resolving complex technical issues associated with the company's products.
Customer-centric approach has been a cornerstone of our work,
emphasizing the importance of coustomer satisfaction in every interaction.

Over the years, we have encountered a diverse form of technical issues, allowing to refine the ability to adapt to new challenges swiftly.
This adaptability, combined with a decade of experience, positions as a professional capable of navigating the
complexities of product support while maintaining a focus on meeting and exceeding customer expectations.

An educated and experienced technician with enhanced IT training in providing computer hardware and software support for both Apple and Microsoft Operating Systems.

Abdullah Shaaban

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Software Support Specialist

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Bachelor of Science - Metallurgy And Materials Engineering

Master of Science - FACULTY OF AERONAUTICS AND AEROSPACE

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Master of Science - FACULTY OF AERONAUTICS AND AEROSPACE

Software Support Specialist

Bachelor of Science - Metallurgy And Materials Engineering

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