Tugce Kurul
İzmir,Konak
Summary
Confident leader with strong interpersonal and communication skills, adept at fostering teamwork and collaboration. Highly adaptable with a knack for problem-solving and decision-making. Demonstrated ability to drive projects to successful completion through strategic planning and resource management. Made valuable contributions to the business over the past 3.5 years by developing disciplined work habits and effective leadership skills, guided by a deep understanding of psychology.
Overview
4
4
years of professional experience
Work History
Manager
Pizza Locale Karantina
06.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- I gained fundamental knowledge of customer service and operational processes by working as a waiter during my first year.
- At the end of the year, I was promoted to a managerial position thanks to my performance and ability to take on responsibility.
- As a manager, I am responsible for team management, shift planning, and ensuring the smooth execution of daily operations.
- To enhance customer satisfaction, I organized employee training programs and improved service quality.
- For the past 3.5 years, I have contributed to the success of the business by developing my disciplined work habits and leadership skills.
- Fostered strong relationships with key clients, resulting in a 25% increase in repeat business.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
Education
Bachelor of Science - Psikoloji
Yasar University
Izmir, Turkey07.2025
Skills
- Decision-Making
- Time Management
- Team Leadership
- Customer Service
- Research and Data Analysis
- Mentoring and Coaching
- HR Policies and Procedures
- Organisational Development
- Leadership Skills
- Leadership and Management
- Experimental Design
- Python
- Psychological Tests
- Academic Writing
- Communication and Presentation
Languages
Turkish
Native language
English
Advanced
C1
German
Intermediate
B1
French
Beginner
A1
Additional Information
- Place of Birth: İzmir, Turkey
- Dual Citizenship: Romanian and Turkish
- Date of Birth: 09/08/02
- Gender: Woman
- Marital Status: Single
Timeline
Manager
Pizza Locale Karantina
06.2021 - Current
Bachelor of Science - Psikoloji
Yasar University