Osman SERT
Ankara/ Türkiye
Summary
Results-oriented Trade Specialist with extensive knowledge of global trade regulations and customs procedures. Proven track record in negotiating favorable supplier agreements that enhance profitability and operational efficiency. Demonstrated ability to drive revenue growth while implementing strategic planning and market research initiatives. Expertise in contract management supports a strong foundation for successful international trade operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Trade Expert
Ministry of Trade in Türkiye
03.2015 - Current
- Coordinated with foreign trading partners to ensure compliance with international laws and regulations.
- Provided technical advice and guidance to customers on trade-related matters.
- Stayed up-to-date on marketplace trends and researched items in detail.
- Developed strategies for successful import and export operations.
Commercial Counselor
Antananarivo Trade Counselor's Office in Türkiye’s Embassy
Antananarivo
08.2020 - 08.2024
- Organized and coordinated high-level diplomatic visits and delegations. I attended various forums, seminars, workshops, and official functions on behalf of the Ambassador as a diplomat.
- I attended various forums, seminars, workshops, and official functions on behalf of the Ambassador as a diplomat.
- Represented the Ambassador in a professional manner at all times.
Trade Expert
Ministry of Trade in Türkiye
12.2015 - 08.2020
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Analyzed data to identify areas for improvement within import process.
- Maintained up-to-date knowledge of applicable laws, regulations, and standards.
- Communicated regularly with customers regarding order status updates.
Head of Unit
T.C. İpekyolu Development Agency
Gaziantep
07.2010 - 07.2013
- Promotion and Cooperation Unit, Gaziantep Investment Support Office Coordinator, Coordinator
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Analyzed industry trends in order to identify new ways of increasing funding sources.
- Presented training information via role playing, simulations and team exercises.
- Reviewed incoming donation requests and determined which should be accepted or denied based on criteria established by the organization.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Designed training modules implementing strategic business practices and organizational behavior training concepts.
Education
PhD - Local Governments, Local Governments and Urban Policies
Marmara University
Istanbul, Türkiye12-2020
Master's Degree - Department of Public Administration, Local Administrations and Decentralization
Marmara University
Istanbul, Türkiye06-2004
Undergraduate - Faculty of Political Sciences, Public Administration
Istanbul University
Istanbul, Türkiye06-2002
Skills
- Policy Trade Analysis
- International Tax Planning
- Identification of Trade Barriers
- Customs regulations
- Economic forecasting
- International Market Development
- Export-Import Regulations Management
Published Articles
- Democratic Party Period in Ankara (1950-1960), Strategic Public Management Journal, 6, 12, 86-133, 10.25069/spmj.811515, 12/01/20
- Development Agencies and Upper Scale Plans, Journal of Academic Research and Studies, Kilis 7 Aralık University, İİBF, 4, 6, 06/01/12
- Region, the Concept of Region in Turkey and the Structure of Development Agencies, Journal of Social Sciences, Kilis 7 Aralık University, 2, 4, 12/01/12
Symposiums Projects Papers Presented
- III. Thrace Region, Development and Entrepreneurship Symposium, 10/21/11 - 10/22/11, Tekirdağ, Türkiye, Participant
- IV. Crossroads of Civilizations Adıyaman Symposium, Development in Adıyaman, 05/31/12 - 06/02/12, Adıyaman, Türkiye, Organization Committee Member
- T.C. National Agency, Grundtwig Project, Lifelong Learning in Adıyaman, 09/03/12 - 09/10/12, Adıyaman Youth and Culture Association, Project Coordinator
- Waste, Solid Waste Management and the Case of Erdemli Plateau Villages, II. International Regional Development Symposium, 05/16/13 - 05/17/13, Elâzığ, Türkiye, Paper Presentation
Military Service Status
Completed, 03/31/07
Languages
- English, Very Good
- French, A2 Level
Personal Information
- Place of Birth: Türkiye
- Date of Birth: 02/15/82
- Driving License: Class B
- Marital Status: Married with 1 child (5 years old)
Accomplishments
- First place in high school class, first place in department and first place in school.
- Honour in high school
- 8th place academically at the undergraduate level among 115 people
- Honour in military service
- First place in master's degree
- Doctorate with a degree
- Awards and honours at different stages of business life
Affiliations
- Taking part in volunteer work
- Travelling
- Creative writing
- Participating in recycling activities
- Exploring new cultures
Certification
- 2003 Beet Language Centre, English Proficiency Certificate, England, Bournemouth
- 2004 King's School of English, English Proficiency Certificate, England, Bournemouth
- 2005 United World, English Proficiency Certificate, England, Bournemouth
- 2010 France AgroCampus Institute - Development Workshop, Brest-France
- 2010 GAİB, State Aids for Export, Gaziantep
- 2011 United Nations Industrial Development Organisation, Cluster Development Training, Adıyaman
- 2011 T. C. İpekyolu Development Agency, Input-Output Analysis Training, Gaziantep
- 2011 T.C. İpekyolu Development Agency, Geographical Information Systems Training, Gaziantep
- 2011 T.C. Ministry of Development, Technology and Entrepreneurship Programme, Adıyaman
- 2011 T.C. Ministry of Development, GAP RDA, Gender Sensitivity, Gaziantep
- 2011 T.C. Development Bank, Project Cycle Management, Gaziantep
- 2011 Gaziantep Civil Society Support Centre, Project Cycle and Management Training, Gaziantep
- 2011 Secretariat General of the European Union, Project Preparation Training, Adıyaman
- 2011 European Union Business Development Centre, Finance for Non-Financiers, Gaziantep
- 2011 European Union Business Development Centre, Business Plan and Budgeting, Gaziantep
- 2011 European Union Business Development Centre, Business Diagnosis Study, Gaziantep
- 2011 Kayhan YILDIRIM Academy, Working Technique with Groups, Gaziantep
- 2011 Kayhan YILDIRIM Academy, Communication and Effective Presentation Techniques, Gaziantep
- 2011 Kayhan YILDIRIM Academy, Conflict Management and Problem Solving Techniques, Gaziantep
- 2012 KOSGEB, Applied Entrepreneurship Training, Adıyaman
- 2012 TODAİE, Official Correspondence Rules, Ankara
- 2012 TODAİE, Effective Speaking and Presentation Techniques, Ankara
- 2012 TODAIE, Time and Meeting Management, Ankara
- 2012 International Young Leaders Academy, Negotiation and Mediation Training, Gaziantep
- 2012 Secretariat General for EU Affairs-Project Preparation Training, Gaziantep
- 2012 Gaziantep Chamber of Commerce, Applied Market Research, Gaziantep
- 2012 T. C. Ministry of Development, I can manage my money, Adıyaman
- 2012 T.C. Ministry of European Union, Project Cycle Management, Gaziantep
- 2012 DC Consultancy Training, Total Quality Management, Adıyaman
- 2012 Rönesans Training Institute, Marketing Strategies for SMEs, Customer Communication and Relationship Management, Gaziantep
- 2012 T. C. İpekyolu Development Agency, Marketing Strategies for SMEs, Customer Communication and Relationship Management, Gaziantep
- 2012 T.C. İpekyolu Development Agency, Turkish Commercial Code and Amendments Training, Gaziantep
- 2013 T.C. Development Bank, Feasibility Preparation Training, Gaziantep.
- 2014 NATO- OTAN, Centre of Excellence Defence Against Terrorism, Critical Infrastructure Protection Against Terrorist Attacks Course
Languages
Turkish
First Language
English
Proficient (C2)
C2
French
Elementary (A2)
A2
TRAININGS PROVIDED
- 2011 Nokta Academy, Applied Entrepreneurship Training, Gaziantep
- 2011 İpekyolu Development Agency, Technical Support Trainings, Gaziantep
- 2012 İpekyolu Development Agency, SMEs are Supported Training, Gaziantep
- 2012 İpekyolu Development Agency, Applied Entrepreneurship Training, Adıyaman
- 2012 Halkbank A.Ş., Applied Entrepreneurship Training, Adıyaman
- 2013 Adıyaman Chamber of Commerce and Industry, Applied Entrepreneurship Training, Adıyaman
References
References available upon request.
Timeline
Commercial Counselor
Antananarivo Trade Counselor's Office in Türkiye’s Embassy
08.2020 - 08.2024
Trade Expert
Ministry of Trade in Türkiye
12.2015 - 08.2020
Trade Expert
Ministry of Trade in Türkiye
03.2015 - Current
Head of Unit
T.C. İpekyolu Development Agency
07.2010 - 07.2013
- 2003 Beet Language Centre, English Proficiency Certificate, England, Bournemouth
- 2004 King's School of English, English Proficiency Certificate, England, Bournemouth
- 2005 United World, English Proficiency Certificate, England, Bournemouth
- 2010 France AgroCampus Institute - Development Workshop, Brest-France
- 2010 GAİB, State Aids for Export, Gaziantep
- 2011 United Nations Industrial Development Organisation, Cluster Development Training, Adıyaman
- 2011 T. C. İpekyolu Development Agency, Input-Output Analysis Training, Gaziantep
- 2011 T.C. İpekyolu Development Agency, Geographical Information Systems Training, Gaziantep
- 2011 T.C. Ministry of Development, Technology and Entrepreneurship Programme, Adıyaman
- 2011 T.C. Ministry of Development, GAP RDA, Gender Sensitivity, Gaziantep
- 2011 T.C. Development Bank, Project Cycle Management, Gaziantep
- 2011 Gaziantep Civil Society Support Centre, Project Cycle and Management Training, Gaziantep
- 2011 Secretariat General of the European Union, Project Preparation Training, Adıyaman
- 2011 European Union Business Development Centre, Finance for Non-Financiers, Gaziantep
- 2011 European Union Business Development Centre, Business Plan and Budgeting, Gaziantep
- 2011 European Union Business Development Centre, Business Diagnosis Study, Gaziantep
- 2011 Kayhan YILDIRIM Academy, Working Technique with Groups, Gaziantep
- 2011 Kayhan YILDIRIM Academy, Communication and Effective Presentation Techniques, Gaziantep
- 2011 Kayhan YILDIRIM Academy, Conflict Management and Problem Solving Techniques, Gaziantep
- 2012 KOSGEB, Applied Entrepreneurship Training, Adıyaman
- 2012 TODAİE, Official Correspondence Rules, Ankara
- 2012 TODAİE, Effective Speaking and Presentation Techniques, Ankara
- 2012 TODAIE, Time and Meeting Management, Ankara
- 2012 International Young Leaders Academy, Negotiation and Mediation Training, Gaziantep
- 2012 Secretariat General for EU Affairs-Project Preparation Training, Gaziantep
- 2012 Gaziantep Chamber of Commerce, Applied Market Research, Gaziantep
- 2012 T. C. Ministry of Development, I can manage my money, Adıyaman
- 2012 T.C. Ministry of European Union, Project Cycle Management, Gaziantep
- 2012 DC Consultancy Training, Total Quality Management, Adıyaman
- 2012 Rönesans Training Institute, Marketing Strategies for SMEs, Customer Communication and Relationship Management, Gaziantep
- 2012 T. C. İpekyolu Development Agency, Marketing Strategies for SMEs, Customer Communication and Relationship Management, Gaziantep
- 2012 T.C. İpekyolu Development Agency, Turkish Commercial Code and Amendments Training, Gaziantep
- 2013 T.C. Development Bank, Feasibility Preparation Training, Gaziantep.
- 2014 NATO- OTAN, Centre of Excellence Defence Against Terrorism, Critical Infrastructure Protection Against Terrorist Attacks Course
PhD - Local Governments, Local Governments and Urban Policies
Marmara University
Master's Degree - Department of Public Administration, Local Administrations and Decentralization
Marmara University
Undergraduate - Faculty of Political Sciences, Public Administration
Istanbul University
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